Digital Communications Officer

4 weeks ago

Toronto, Canada University of Toronto Full time

**Date Posted**:05/06/2024
**Req ID**: 37227
**Faculty/Division**: Asst VP - Operations & Services
**Department**: Asst V-P Facilities & Services
**Campus**: St. George (Downtown Toronto)
**Position Number**: 00054546

**Description**:
**About us**:
The University of Toronto is a trailblazer not only in academia and research but also in ensuring operational excellence. U of T’s Facilities and Services group works diligently to make sure all stakeholders have a safe, clean, comfortable, attractive and sustainable environment in which to learn, teach and play. The Facilities & Services portfolio includes the operation and stewardship of over $3.5 billion in physical assets at the St. George campus situated in the heart of Canada’s largest city. We manage and provide service to over 120 buildings totaling 12 million square feet plus the operation and management of an extensive district energy system supporting more than 150 buildings. Not only are we One of Canada's Best Employers, we are one of Canada's Greenest Employers.

**Your opportunity**:
Facilities and Services (F&S) is a portfolio comprised of teams with diverse day-to-day operations and skill sets. Leaders and staff within the department are dedicated to collaboration, to providing excellent service to the university community, and to advancing sustainability.

The Digital Communications Officer is an exciting role, which will continue developing and growing F&S' young social media presence and strategy, launch new channels, as well as coordinate, maintain, and create content for F&S' other digital channels.

Reporting to the Senior Manager of Business Improvement and Strategic Initiatives, the Digital Communications Officer will work very closely with different F&S teams as well as build relationships with stakeholders within the university’s social media community. Their priority will be to bring energy, creativity, and a new approach to increasing visibility and awareness of the F&S brand and services on-campus and to education and outreach on sustainability and facility topics. They will also work with communications team members to support special initiatives and core communications processes.

**Your responsibilities will include**:

- Writing and editing digital communications
- Scheduling production activities
- Determining the logistics required for the implementation of communication initiatives
- Implementing social media campaigns
- Creating and maintaining presence on social media platforms
- Advising on strategies to maximize social media presence and growth
- Training staff and faculty on the use of social media
- Analyzing the effectiveness of campaigns and/or programs using metrics

**Essential Qualifications**:

- Bachelor's Degree in Marketing/Communications or acceptable combination of equivalent experience.
- Minimum four years experience in Marketing/Communications
- Minimum four years experience in Social Media branding
- Excellent communication skills [written and oral]
- Advance computer skills [Adobe creative software, Microsoft Office, Social Media Platforms]
- Experience assessing digital materials for consistency of graphic elements and appropriate layout of text
- Experience in producing promotional and outreach materials

**To be successful in this role you will be**:

- Communicator
- Decisive
- Intuitive
- Meticulous
- Organized
- Possess a positive attitude
- Resourceful

**Closing Date**: 05/15/2024, 11:59PM ET
**Employee Group**: USW
**Appointment Type**: Budget - Term
**Schedule**: Full-Time
**Pay Scale Group & Hiring Zone**:
**Job Category**: Facilities/Ancilliary Services
**Recruiter**: Lena Olsson

**Lived Experience Statement

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