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Digital Communications

3 months ago


Toronto, Ontario, Canada Baycrest Full time

The Corporate Communications department at Baycrest has an opportunity for

Position Type: Full-time

Shift Type: Day

Bi-Weekly Hours: 70 Hours Hours of Work: 7 hrs/shift Posting Number: 7785

Union: Non-Union

Date Posted: April 18, 2024

Baycrest is a global leader in aging and brain health through research, innovation, care and education, working to defeat dementia and create a world where every older adult enjoys a life of purpose, inspiration and fulfilment.

This is an opportunity to join a highly collaborative and dynamic team working together to share and amplify the ground-breaking care and innovation Baycrest does locally and globally. As an integral member of corporate communications, the Digital Communications and Social Media Specialist contributes to building Baycrest's local, national and international reputation as leader in aging and brain health. This role will work closely with Baycrest's corporate communications team as directed, ensuring content adheres to relevant corporate policies. This position reports to the Manager of Communications. The primary responsibilities include:

Responsibilities include but are not limited to:

  • Supports development of branded content under the direction of the Vice President, Corporate Communications and Manager, Communications with guidance from subject matter experts;
  • Develops and implements focused social media and digital communications plans for programs, initiatives and projects that help to amplify the overall Baycrest strategy;
  • Collaborates with internal stakeholders to identify target audiences and create content (copy and creative), and report back on optimization, measurement and analysis;
  • Ensures appropriate consents are completed and signed to safeguard and protect the organization's position/reputation;
  • Promote Baycrest reputation with the public and key stakeholders, bringing to light key accomplishments around care, research and other positive accomplishments of the organization;
  • Suggests content ideas that will result in a positive impression of the organization;
  • Implements specific strategy components, including: interviewing physicians, researchers and Baycrest staff to collect relevant story information;
  • Works closely on media relations efforts including on-site support of media interviews, filming, news events, etc. as required;
  • Makes recommendations to optimize social media and digital content based on previous performance and best practices;
  • Demonstrates how social media and digital communications can be used to facilitate and support media initiatives/projects, implementing targeted strategies for specific projects that support predetermined goals/ initiatives;
  • Provides website support when required;
  • Responds in a professional and timely manner to requests and incoming questions;
  • Works independently, with some general direction and guidance;
  • Ensures continuous quality improvement within their area of responsibility;
  • Adheres to Occupational Health and Safety Legislation and Baycrest's Safety Policies;
  • Adheres Baycrest's Policies and Procedures, including Incident Reporting Policy;
  • Demonstrates actively the Mission and Values set forth by Baycrest;

Qualifications include but are not limited to:

  • Completion of a recognized Bachelor's degree program or college diploma in Communications, Social Media, Public Relations, or recognized equivalent required;
  • Demonstrable success in social media marketing and/or digital communications strategies required with minimum three (3) years of digital communications experience;
  • Experience working in a corporate communications environment in an asset;
  • Highly digitally literate with advanced knowledge of digital tools and solutions required;
  • Experience with email marketing, social media platforms and monitoring, Google Analytics, website maintenance, graphic design, and digital analytics an advantage;
  • Experience in updating website platforms (internal and external);
  • Strong analytical, strategic planning and problem-solving skills required;
  • Knowledge of communications trends and ability to foresee newsworthy stories;
  • Exceptional written and editorial skills with the ability to ensure error free materials;
  • Deadline driven and able to prioritize projects based on organizational strategy.
  • Results oriented, with the ability to work in a self-directed/independent manner and balance multifaceted projects and competing priorities;
  • Ability to manage individuals and information with sensitivity, confidentiality, tact and diplomacy required;
  • Results oriented, with the ability to work effectively in a fast-paced environment;
  • Ability to work independently as well as part of an integrated communications team;
  • Experience with the Adobe Suite (Photoshop, Illustrator, InDesign);
  • Experience with photography / videography;
  • Expertise in MS Office including Word, Excel, and Outlook;

INTERNAL APPLICANTS: Please submit your application online through the Baycrest intranet. Failure to include your resume may affect your candidacy for this position. All communication related to this job posting will be sent to the email address used to submit your application.

EXTERNAL APPLICANTS: Please submit your application online by clicking the Apply button below.

FOR EXTERNAL APPLICANTS ONLY :

It is a condition of employment that new employees provide proof that they are vaccinated against COVID-19 prior to the start date of employment. This means that all new employees must have received at least one dose of a COVID-19 vaccine approved by Health Canada prior to their start date. In addition, it is a condition of employment that all new hires obtain and submit proof of all required doses of the vaccine and maintain all booster vaccines as approved and recommended by Health Canada.

Applicants who have appropriate written proof of a medical reason, or a reason pursuant to the Ontario Human Rights Code, for not being fully vaccinated against COVID-19 may provide such documentation to the Human Resources department. Such situations will be considered on a case-by-case basis in compliance with Baycrest's legal obligations.

Remarkable people of Baycrest Health Sciences
are changing the future of brain health and aging.

Thank you for your interest in joining Baycrest. Only those selected for an interview will be contacted.

Baycrest is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act ('AODA'). If you require accommodation for disability during any stage of the recruitment process, please notify Human Resources at or , ext All successful candidates will be required to complete a police reference check/vulnerable sector screen and submit proof of two doses of vaccination against COVID-19, unless exempt. Such exemptions will be considered on a case-by-case basis. #J-18808-Ljbffr