Application Support Analyst

3 weeks ago


Edmonton, Canada Edmonton Catholic Schools Full time

Edmonton Catholic Schools is a large urban school division whose mission is to provide a Catholic education that inspires students to learn and that prepares them to live fully and to serve God in one another. The Division is comprised of over 44,000 students and 5,000 employees in 95 schools plus other sites.

**Application Support Analyst**:
**Requisition ID**: 7098**Hours Per Week**: 35**Position**: New**FTE**: 1**Department**: Information Services**No Months Per Year**: 12**Position Status**: Permanent**Employee Group**: OOS**Rate of Pay**: $76,271 - $95,353**Posting Closing Date**: 5/28/23**RESPONSIBILITIES**
- Work with Alberta Education and determine requirements for (PASI) reporting data elements.
- Assist schools in ensuring accurate PASI reporting.
- Write, edit and maintain training documentation, such as checklists, set-up guides, and FAQ.
- Consult with stakeholders to identify business problems and develop and communicate ways of streamlining processes.
- Provide advanced support for site administrators, including training and troubleshooting.
- Work closely with developers to identify requirements relating to data integration with other dependent systems such as Active Directory and PeopleSoft.
- Maintain technical knowledge through a range of professional development activities.
- Work on special projects as needed; other related duties as assigned.
- Provide internal training to support and service team members.
- Maintain security to ensure appropriate access is maintained in accordance with Division policies and guidelines.

**QUALIFICATIONS**
- Knowledge of utilization and purposes of student information systems; database structure and database verification methods
- Knowledge of the educational environment and its unique requirements.
- Knowledge of specific business processes, project management techniques; e-records management including FOIP Legislation; and system security standards.
- Strong working knowledge of Student Records and the Alberta Student regulations
- Awareness of Alberta Education regulations and guidelines related to student records
- Competent in the use of MS Office as well as software packages and systems for data reporting
- Knowledge of workplace safety and awareness of Occupational Health and Safety regulations
- Knowledge of department and Division operations, business, goals, and objectives
- Knowledge of utilization and purposes of student information systems; database structure and database verification methods
- Knowledge of the educational environment and its unique requirements.
- Knowledge of specific business processes, project management techniques; e-records management including FOIP Legislation; and system security standards.
- Strong working knowledge of Student Records and the Alberta Student regulations
- Awareness of Alberta Education regulations and guidelines related to student records
- Competent in the use of MS Office as well as software packages and systems for data reporting
- Knowledge of workplace safety and awareness of Occupational Health and Safety regulations
- Knowledge of department and Division operations, business, goals, and objectives

**Posting Closing Date**:May 28, 2023

Edmonton Catholic Schools offers a comprehensive benefits program as part of its total compensation package, based on contract status.



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