Vape Store Customer Service Representative vape

1 month ago

Surrey, Canada Vape Street Full time

PLEASE BE AWARE THAT WE ARE ONLY ACCEPTING RESUMES FROM EXPERIENCED VAPE STORE CSRs FOR THIS POSITION. WE ARE HIRING FOR OUR LANGLEY NEWTON AND TSAWWASSEN LOCATIONS ONLY. YOU MAY APPLY IF YOU ONLY WANT TO WORK AT OUR TSAWWASSEN LOCATION.

THANK YOU

Join our team as a Customer Service Representative at our retail store, where we are looking for a dedicated and customer-oriented individual to enhance our customer experience. As a Customer Service Representative, you will play a crucial role in providing top-notch service to our valued customers.

Job Summary:
The considered applicant should have an extensive knowledge of Vape products and flavor profiles as well as top-tier customer service.

Must be willing to work shifts in Langley and Newton.

**Responsibilities**:

- Engage with customers in a friendly and professional manner
- Assist customers with product inquiries and provide recommendations
- Utilize upselling techniques to enhance customer experience
- Process transactions accurately and efficiently
- Maintain a tidy and welcoming store environment
- Handle customer inquiries through various channels effectively
- Resolve customer concerns promptly and courteously
- Stay informed about new products and industry developments
- Collaborate with the team to meet sales targets

**Requirements**:

- Experience in retail sales or customer service is mandatory
- Proficiency in English is essential; additional languages are advantageous
- Ability to upsell products effectively
- Basic math skills for transaction processing
- Strong time management skills to handle multiple tasks efficiently
- Excellent communication and interpersonal skills
- Cashiering experience is beneficial
- Multilingual abilities are a plus

**Job Types**: Full-time, Part-time, Casual

Pay: $17.40-$24.00 per hour

Expected hours: No less than 20 per week

**Benefits**:

- Flexible schedule
- On-site parking
- Store discount

Flexible language requirement:

- French not required

Shift:

- 4 hour shift
- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Morning shift

Work days:

- Holidays
- Monday to Friday
- Weekends as needed

Application question(s):

- Please provide details of the vape store experience you have, how long for, and your position and duties there. We are currently ONLY hiring potential employees with comprehensive vape store experience. For example, customer service is a must, but if you are proficient in stock counting and social media as well, please let us know what your experience or skills are.

Again, we are hiring EXPERIENCED VAPE STORE EMPLOYEES ONLY. Thanks

**Education**:

- Secondary School (preferred)

**Experience**:

- vape sales: 1 year (required)
- Vape Customer service: 1 year (required)

Work Location: In person

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