Retail Store Manager
4 weeks ago
We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Master Smoke Shop.
Job SummaryThe Retail Store Supervisor will be responsible for overseeing the daily operations of our vape shop, ensuring that all sales and customer service standards are met. This includes supervising staff, assigning duties, and maintaining a clean and organized store environment.
Key Responsibilities- Supervise and train sales staff to ensure excellent customer service and sales performance
- Assign sales staff to duties and tasks to ensure efficient store operations
- Authorize payments and manage cash handling procedures
- Order merchandise and manage inventory levels
- Establish and maintain work schedules and employee performance records
- Prepare sales reports and analyze sales data to inform business decisions
- Resolve customer complaints and issues in a professional and timely manner
- Organize and maintain store displays and visual merchandising
- Supervise office and volunteer staff to ensure seamless store operations
- Secondary (high) school graduation certificate
- 1 year to less than 2 years of experience in retail or a related field
- Excellent communication and leadership skills
- Ability to work in a fast-paced environment and multitask
- Strong problem-solving and analytical skills
This role is based in our vape shop location and requires the ability to work in a fast-paced retail environment.
SupervisionThe Retail Store Supervisor will supervise 1 to 2 people and work a permanent schedule of 30 to 40 hours per week.
LanguageThe primary language of work is English.
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