![Vape Street](https://media.trabajo.org/img/noimg.jpg)
Vape Store Customer Service Representative vape
2 weeks ago
PLEASE BE AWARE THAT WE ARE ONLY ACCEPTING RESUMES FROM EXPERIENCED VAPE STORE CSRs FOR THIS POSITION.
THANK YOU
Join our team as a Customer Service Representative at our retail store, where we are looking for a dedicated and customer-oriented individual to enhance our customer experience. As a Customer Service Representative, you will play a crucial role in providing top-notch service to our valued customers.
Job Summary:
The considered applicant should have an extensive knowledge of Vape products and flavor profiles as well as top-tier customer service.
Must be willing to work shifts in Newton area and downtown Langley area.
**Responsibilities**:
- Engage with customers in a friendly and professional manner
- Assist customers with product inquiries and provide recommendations
- Utilize upselling techniques to enhance customer experience
- Process transactions accurately and efficiently
- Maintain a tidy and welcoming store environment
- Handle customer inquiries through various channels effectively
- Resolve customer concerns promptly and courteously
- Stay informed about new products and industry developments
- Collaborate with the team to meet sales targets
**Requirements**:
- Experience in retail sales or customer service preferred
- Proficiency in English is essential; additional languages are advantageous
- Ability to upsell products effectively
- Basic math skills for transaction processing
- Strong time management skills to handle multiple tasks efficiently
- Excellent communication and interpersonal skills
- Cashiering experience is beneficial
- Multilingual abilities are a plus
**Job Types**: Full-time, Part-time, Casual
Pay: $17.40-$24.00 per hour
Expected hours: No less than 20 per week
**Benefits**:
- Flexible schedule
- On-site parking
- Store discount
Day range:
- Holidays
- Monday to Friday
- Weekends as needed
Flexible Language Requirement:
- French not required
Shift:
- 4 hour shift
- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Morning shift
Work setting:
- Specialty store
**Education**:
- Secondary School (preferred)
**Experience**:
- vape vaping: 2 years (required)
- vape Customer service: 2 years (required)
Work Location: In person
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