Bilingual Collections Associate

6 months ago

Winnipeg, Canada Arctic Glacier Full time

Bilingual Collections Associate (Agent)

Reporting to the Manager of Credit and Collections, this position is responsible for the reconciliation of accounts receivable customer accounts and making customer courtesy calls. Responsibilities include payment reconciliation, credit analysis, collection, and follow-up of customer accounts.

**Responsibilities**:

- Analyze invoices, and debit and credit memos.
- Resolve billing disputes with customers.
- Make customer collection calls.
- Reconcile payments to customer accounts.
- Submit regional customer adjustments to AR.
- Work closely with the Manager of Credit and Collections regarding payment issues.
- Additional duties may be assigned.
- Minimum two (2) years related experience or equivalent combination of education and Accounts Receivable experience is required.
- **Must be proficient in French and English.**:

- Past trucking company experience an asset.
- Working knowledge of Microsoft Great Plains an asset.
- Proficient with Microsoft Office, including Outlook, Excel, and Word.
- Excellent verbal and written communication skills.
- Highly organized and efficient with keen attention to detail.
- Ability to handle multiple priorities and meet deadlines.
- Ability to work independently and show initiative.
- Possess strong analytical skills.

**EEO**:
Arctic Glacier values a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state, province, or local laws.

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