Collection Agent

6 months ago


Winnipeg, Canada Arctic Glacier Full time

**Bilingual Collections Agent (French and English)**

Arctic Glacier is a large business in MANUFACTURING in Winnipeg, MB R3A 0V1. We are professional and agile.

This position is responsible for the reconciliation of accounts receivable customer accounts and making customer courtesy calls. Responsibilities include payment reconciliation, credit analysis, collection, and follow-up of customer accounts.

**Responsibilities**:

- Analyze invoices, and debit and credit memos.
- Resolve billing disputes with customers.
- Make customer collection calls.
- Reconcile payments to customer accounts.
- Submit regional customer adjustments to AR.
- Work closely with the Manager of Credit and Collections regarding payment issues.
- Minimum two (2) years related experience or equivalent combination of education and Accounts Receivable experience is required.
- Must be bilingual in French and English.
- Working knowledge of Microsoft Great Plains.
- Proficient with Microsoft Office, including Outlook, Excel, and Word.
- Excellent verbal and written communication skills.
- Highly organized and efficient with keen attention to detail.
- Ability to handle multiple priorities and meet deadlines.
- Ability to work independently and show initiative.
- Possess strong analytical skills
- Bilingual language abilities are considered a plus

**EEO**:
Arctic Glacier values a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state, province, or local laws.

Pay: $18.00-$21.00 per hour

**Benefits**:

- Paid time off

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Winnipeg, MB R3A 0V1: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Have you ever worked for Arctic Glacier?
- What are your salary requirements?

**Experience**:

- related: 2 years (preferred)

Work Location: In person



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