Enrolment Services Assistant Officer

6 months ago

Toronto, Canada Toronto School of Management Full time

**Job Title**:Enrolment Services Assistant Officer

**Location**:Downtown Toronto

**Job Summary**

Toronto School of Management (TSoM) is an innovative college offering a broad range of career-focused programs in Business, Hospitality and Tourism, Big Data, Cybersecurity, and Accounting. We provide relevant programs that ensure our students meet the demands of today’s ever-changing job market.

At TSoM, we recognize the importance of real workplace experience. We offer co-op programs and have partnered with employers from various industries to ensure that students maximize their potential and benefit from the duration of their studies with us. These partnerships support our students to gain real and valuable workplace experience. Our experienced faculty delivers the highest quality of education, using their expertise to help you achieve your full potential.

**Position Overview**:
The Enrollment Services Assistant Officer will be responsible for facilitating the students’ enrollment process and providing exceptional customer service On Campus for prospective students at Toronto School Management. This role involves guiding students through the enrollment requirements and addressing inquiries related to the registration process. In addition, the officer may collaborate with various departments to ensure a smooth transition for students entering the Toronto School of Management institution. Finally, the Enrollment Services Assistant aims to smooth the enrollment experience, contributing to a positive and efficient student onboarding process.

**Responsibilities***
- Deliver comprehensive assistance to prospective students regarding enrollment requirements.
- Review students' profiles and ensure adherence to established enrollment criteria and standards.
- Keep student records current by reviewing Student Portal updates, Enrollment Services Mailbox, and internal trackers, among others. Also, follow through on any missing or incomplete documentation for each student.
- Ensure accuracy of student records, guaranteeing confidentiality and compliance with data protection regulations.
- Liaise with other departments such as Admissions, Finance, Academics, and Recruitment to address students’ inquiries and provide a smooth enrollment experience.
- Address student concerns, provide efficient solutions to enrollment issues/ complaints in accordance with internal and external procedures, and escalate complex matters to the Enrollment Services Leadership Team when necessary.
- Employ the Student Management System, internal trackers, and other enrollment materials effectively to handle student information, track registration progress, and enroll prospective students.
- Ensure compliance with health insurance policy and enrollment requirements.
- Contribute to the strengthening of the enrollment process by providing suggestions for improvements and participating in the development of guides and procedures.
- Provide exemptional customer service to prospective students by creating a welcoming and supportive environment for those who require enrollment assistance.
- Other duties as assigned.

**Position Requirements**
- Availability to work from 3 to 5 days a week on TSoM Campus (22 College St, Toronto ON M5G 1K2)
- Minimum 1-year experience working in an educational environment and/or with international students.
- Minimum 1-year experience in customer service.
- An undergraduate degree in a relevant discipline is required.
- Excellent communication skills, both oral and written. A second language will be considered an asset.
- Excellent interpersonal, communication, and customer service skills.
- Excellent time-management skills and ability to prioritize effectively.
- Ability to work under pressure and meet tight deadlines.
- Keen attention to detail.
- Strong analytical skills.
- Proficient in Microsoft Office, including Word and Excel.

**Working Conditions**:

- Availability to work from 3 to 5 days a week on TSoM Campus (22 College St, Toronto ON M5G 1K2)

Please note - the Company will conduct a criminal background check upon hire.
- TSoM is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disability Act (AODA). If you require accommodations for a disability during any stage of the recruitment process, please indicate this in your cover letter._

  • Enrolment Assistant

    6 months ago

    Toronto, Canada The York School Full time

    **Enrolment Assistant** Fulltime, Permanent The York School is a gender-inclusive, independent school in midtown Toronto that offers the International Baccalaureate (IB) from Junior Kindergarten to Grade 12. We’re proud to be at the forefront of education excellence, attracting curious learners who thrive in belonging to an inclusive community of high...

  • Manager, Enrolment and Planning Services

    1 month ago

    Toronto, Canada Toronto Lands Corporation Full time

    Reporting to the Senior Manager, Planning, the Manager, Enrolment and Planning Services manages all activities related to enrolment, collection and reporting, as well as the calculation of enrolment projections, allocation of portables, and tracking of room usage. The Manager will: - Manage the collection of accurate actual enrolments for use by TDSB and...

  • Manager, Enrolment and Planning Services

    1 month ago

    Toronto, Canada Toronto District School Board Full time

    POSTED: November 6, 2024 DEADLINE: November 21, 2024 **_SCH II-24-0212NE _** **Manager, Enrolment and Planning Services** 1 - Permanent Position **Strategy and Planning** **Schedule II, Level 9** **(Non-Union - 12 Month)** **$116,168 - $139,385** **Overall Purpose**: Reporting to the Senior Manager, Planning, the Manager, Enrolment and Planning...

  • Manager, Enrolment and Planning Services

    1 month ago

    Toronto, Canada Toronto Lands Corporation Full time

    Reporting to the Senior Manager, Planning, the Manager, Enrolment and Planning Services manages all activities related to enrolment, collection and reporting, as well as the calculation of enrolment projections, allocation of portables, and tracking of room usage. The Manager will: Manage the collection of accurate actual enrolments for use by TDSB and...

  • Enrolment and Planning Services Director

    2 weeks ago

    Toronto, Ontario, Canada Toronto Lands Corporation Full time

    We are seeking an experienced Enrolment and Planning Services Director to join the Toronto Lands Corporation.As a key member of our team, you will be responsible for managing all activities related to enrolment, collection, and reporting. This includes overseeing the calculation of short- and long-term enrolment projections, allocating portables to schools,...

  • Assistant Registrar, Records

    4 months ago

    Toronto, Canada University of Toronto Full time

    **Date Posted**:08/29/2024 **Req ID**: 39500 **Faculty/Division**: Faculty of Architecture,Landscape&Design **Department**: Daniels Faculty of Arch., Land & Design **Campus**: St. George (Downtown Toronto) **Description**: **About us**: The Daniels Faculty of Architecture, Landscape, and Design at the University of Toronto offers graduate programs in...

  • Assistant Registrar, Records

    4 weeks ago

    Toronto, Canada University of Toronto Full time

    **Date Posted**:11/21/2024 **Req ID**: 40773 **Faculty/Division**: Faculty of Architecture,Landscape&Design **Department**: Daniels Faculty of Arch., Land & Design **Campus**: St. George (Downtown Toronto) **Description**: **About us**: The Daniels Faculty of Architecture, Landscape, and Design at the University of Toronto offers graduate programs in...

  • Strategic Enrolment Services Manager

    1 month ago

    Toronto, Ontario, Canada Toronto Lands Corporation Full time

    Job Summary: We are seeking a highly skilled and experienced Strategic Enrolment Services Manager to lead our enrolment planning efforts. The successful candidate will be responsible for managing all activities related to enrolment, collection, and reporting, as well as the calculation of enrolment projections, allocation of portables, and tracking of room...

  • Bilingual Enrolment Services Specialist

    1 month ago

    Toronto, Ontario, Canada Sun Life Full time

    Job SummaryThe Enrolment Services Specialist is a key role within our Group Benefits team, responsible for delivering exceptional customer service and implementing our Enrolment services for new and existing clients. This role requires strong project management skills, excellent communication, and the ability to work effectively with internal and external...

  • Director of Enrollment and Admissions

    4 weeks ago

    Toronto, Ontario, Canada International Education Corporation Full time

    Associate Director of Admissions Job DescriptionThe Associate Director of Admissions will support the Director of Admissions in staffing, training, and managing the campus Admissions Team to facilitate the selection and enrollment of qualified student applicants for school admission.Responsibilities:Ensure compliance with federal, state laws, and...

  • Strategic Enrolment Planning Lead

    4 weeks ago

    Toronto, Ontario, Canada Toronto District School Board Full time

    This is a permanent position within the Toronto District School Board that plays a crucial role in strategic enrolment planning. The successful candidate will be responsible for managing all activities related to enrolment collection and reporting, as well as the calculation of enrolment projections.The Manager, Enrolment and Planning Services, will oversee...

  • Bilingual Enrolment Services Specialist, Group Benefits

    6 months ago

    Toronto, Canada Sun Life Full time

    Job Description : Location : Hybrid In a client-facing role, the Enrolment Services Specialist is accountable for the accurate and timely implementation and ongoing support of our Group Benefits Enrolment capabilities and related services. The Enrolment Services Specialist is responsible for managing all components of their assigned block of clients and...

  • Administrative Coordinator for Enrolment Services

    4 weeks ago

    Toronto, Ontario, Canada Douglas College Full time

    About the RoleThis is a dynamic and challenging opportunity to join Douglas College as an Administrative Coordinator for Enrolment Services. We are seeking a highly organized and detail-oriented individual who is passionate about delivering exceptional customer service.

  • Strategic Enrolment Planning Director

    4 weeks ago

    Toronto, Ontario, Canada Toronto District School Board Full time

    Overview:The Toronto District School Board is seeking an experienced professional to fill the role of Strategic Enrolment Planning Director, a permanent position in our Strategy and Planning Department.This key leadership position plays a crucial role in ensuring accurate enrolment data, projecting future needs, and allocating resources effectively. The...

  • Office Services Assistant

    6 months ago

    Toronto, Canada Osler Full time

    Osler, Hoskin & Harcourt LLP is one of Canada’s leading business law firms. Advising many of Canada’s corporate leaders, as well as U.S. and international parties with extensive interest in Canada, our more than 1,000 firm members are based in offices in Toronto, Montréal, Ottawa, Vancouver, Calgary and New York. Osler prides itself on attracting and...

  • Strategic Enrollment Leader, Student Services

    4 weeks ago

    Toronto, Ontario, Canada Douglas College Full time

    About the RoleWe are seeking a highly skilled and experienced Strategic Enrollment Leader to join our team at Douglas College. In this critical role, you will be responsible for leading the day-to-day operations of a unit or service team, ensuring high service levels and standards are met.

  • Sales & Enrollment Specialist

    6 months ago

    Toronto, Canada My Consulting Offer Full time

    **About Us** At My Consulting Offer, we're not just a team of career coaches - we're dream makers. Our mission is to empower students and recent graduates to transform their aspirations into reality by securing coveted consulting roles at top-tier consulting firms like McKinsey, Bain, BCG and more. With a global footprint spanning five continents, we've...

  • Student Records and Registration Officer

    3 months ago

    Toronto, Canada International Business University Full time

    **Position Title**: Student Records and Registration Officer **Reports to**: Director Enrollment Services & Student Success (Office of the Registrar) **Location**:Toronto, ON **About IBU** International Business University (IBU) is a new and unique teaching-focused university specializing in business education that is looking for highly talented,...

  • Sales and Enrollment Specialist

    2 months ago

    Toronto, Canada My Consulting Offer Full time

    **About Us** At My Consulting Offer, we're not just a team of career coaches -- we're dream makers. Our mission is to empower students and recent graduates to transform their aspirations into reality by securing coveted consulting roles at top-tier consulting firms like McKinsey, Bain, BCG, and more. With a global footprint spanning five continents, we've...

  • Administrative Assistant

    4 weeks ago

    Toronto, Ontario, Canada Angel's Help Cleaning Services Inc. Full time

    Job Description:As an Administrative Assistant with Angel's Help Cleaning Services Inc., you will play a vital role in ensuring the smooth operation of our office. This full-time position requires a highly organized and detail-oriented individual to manage administrative tasks, supervise support staff, and coordinate office services.About the Role:This...