Customer Service Representative
6 months ago
**Who We Are**:
Tenold Transportation is a flat deck carrier that has been operating in Canada for over 50 years. Being part of the Mullen Group, Tenold has infrastructure and assets to offer a wide range of transportation, cross dock, and warehousing solutions to its customers. With Terminals in BC and AB working with a fleet of regional Owner Operators, Tenold is an established name in the transportation industry.
**Overview**:
The customer service representative supports customers by processing requests, answering questions, and responding to concerns.
**Responsibilities**:
- Process freight requests for assigned customers
- Coordinate with operational team to meet customer requirements
- Ensure accurate order rating and timely delivery
- Make proactive sales calls to assigned accounts
- Track and update order information
- Handle customs documents for immediate processing
- Report customer complaints and pursue new account opportunities
- Provide holiday coverage for other staff
- Be courteous, knowledgeable, and responsive towards the customers
**Expectations**:
Company information should be treated in a highly confidential manner. You have specific responsibilities and are expected to use your knowledge and skill to make a positive contribution to our corporate goals.
- Possess strong communication skills, be able to multitask and work under mínimal supervision.
- Be able to work and thrive in a fast-paced team environment; be energetic; pleasant and willing to learn.
- Commit to new initiatives and programs that promote continual improvement and efficiency.
- Foster a safe work culture for all procedures, including but not limited to:
- wearing PPE if required.
- reporting all injuries, claims or near-misses, unsafe or hazardous conditions.
**Requirements**:
- 3 years of customer service experience
- 1 to 2 years of customer service experience in Transportation would be an asset
- Proficiency in Microsoft Office programs
- Truckmate transportation software experience would be an asset
- Understanding of transportation safety standards and regulations
- Strong communications skills
- Ability to make independent decisions and solve problems
- Comfortable working in an open team environment
**Hours of Work**:
- Monday - Friday
- 7:30am-4:00pm
**Job Types**: Full-time, Permanent
Pay: $45,000.00-$55,000.00 per year
**Benefits**:
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
- Wellness program
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Abbotsford, BC V2T 6C7: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
Hi Tenold Transportation,
I would like to have three pallets picked up from our Langley location and dropped of to our Chilliwack location by Friday morning. What would be the price for this? And when would you be able to deliver it by?
If you require any more information please let me know.
Warm regards,
Sales Team
Company 123
**Experience**:
- Office Customer Service: 1 year (preferred)
Work Location: In person
-
Customer Service Representative
2 months ago
Abbotsford, British Columbia, Canada beBee Professionals Full time $25,000 - $35,000beBee Professionals in Abbotsford is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing excellent customer service, managing customer transactions, and maintaining a clean and organized checkout area.Key Responsibilities:Process customer purchases and handle...
-
Customer Service Representative
3 weeks ago
Abbotsford, Canada Hudson Service Group Full timeWe are an established but growing Plumbing + HVAC company located in Abbotsford. We are looking for energetic individuals eager to join a dynamic team! In this position you will be responsible for dispatching and customer service. You will be working with technicians on a daily basis and following up with customers to confirm 100% customer satisfaction....
-
Customer Service Representative
6 months ago
Abbotsford, Canada Hudson Service Group Full timeWe are an established but growing Plumbing + HVAC company located in Abbotsford. Our new ownership is looking for energetic individuals eager to join a dynamic team! In this position you will be responsible for dispatching and customer service. You will be working with technicians on a daily basis and following up with customers to confirm 100% customer...
-
Customer Service Representative
4 weeks ago
Abbotsford, British Columbia, Canada Tim Hortons Full timeJob OverviewWe are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at Tim Hortons.Salary: $15.50-$18.00 per hour (dependent on experience)Job Description:As a Customer Service Representative, your primary focus will be on delivering exceptional guest experiences and ensuring that every customer leaves satisfied...
-
Customer Service Representative
2 months ago
Abbotsford, Canada Conair Group Inc. Full timeConair is the largest, privately owned, fixed-wing aerial firefighting company in the world, operating a fleet of 70 specialized aircraft to fight forest fires. We have been supporting government agencies around the globe for over 50 years, with areputation of providing service excellence, making us an industry leader. We are aerospace engineering experts,...
-
Customer Service Representative
6 months ago
Abbotsford, Canada Fast Air Jet Centre Full time**Fast Air Jet Centre - Abbotsford, BC - CYXX - Customer Service Representative** Come join our team of aviation professionals providing distinguished client experiences. As an integral part of our fast - paced organization, you will function as a cohesive member of our team by providing exceptional customer service while carrying out your aviation related...
-
Customer Service Representative
3 weeks ago
Abbotsford, Canada WeVape ChilliwackAbbotsford Full time**Job Description: Customer Service Representative** **Location**: Abbotsford, BC **Company**: WeVape **About Us**: WeVape is a leading provider of premium vaping products and accessories, committed to delivering top-quality customer experiences. Our Abbotsford location is seeking a dedicated and enthusiastic **Customer Service Representative** to join our...
-
Customer Service Representative
9 minutes ago
Abbotsford, Canada Hospital Transfers Full time**Customer Service Representative Position** Hospital Transfers respectfully acknowledges that we transfer patients upon the ancestral, traditional and unceded lands of the Coast Salish and Nlaka’pamux Nations. Hospital Transfers is committed to providing safe, respectful and caring service to all indigenous people, and honours the unique cultures of the...
-
Customer Service Representative
6 months ago
Abbotsford, Canada Number 8 Freight Full time**Number 8 Freight, is a well reputed freight company, a subsidiary of the Mullen Group - one of Canada's largest Logistics companies!** Number 8 Freight is a leader in same day and expedited courier, dry van, and flat deck delivery industry to all points in the Greater Vancouver area and Fraser Valley. We provide less than load, full load & expedited...
-
Customer Service Representative/cashier
6 months ago
Abbotsford, Canada WeVape Yaletown Full time**Job Summary** We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient,...
-
Customer Service Representative
6 months ago
Abbotsford, Canada Fix Auto - Abby East Full timeAre you an administrative professional with experience working in a Collision Centre, looking for an opportunity to be part of a great team?_ - Do you enjoy working in a customer facing role where you get the opportunity to let both your customer service and administrative skills shine?_ If this sounds like you,** Fix Auto Abbotsford East **would love to...
-
Customer Service Representative
6 months ago
Abbotsford, Canada Hospital Transfers Full timeDo you thrive in a fast-paced environment where you can multi-task while remaining customer focused? Do you have a background in providing excellent customer service? Based in Abbotsford, our small, friendly and fast-paced office is looking for a positive team player to join us as a full time Customer Service Representative. We operate 7 days/week, 6 am to...
-
Customer Service Representative
1 month ago
Abbotsford, Canada BMO Financial Group Full time3122 Mt Lehman Rd, Unit J160 Abbotsford British Columbia,V2T 0C5 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer...
-
Customer Service Advisor
4 months ago
Abbotsford, Canada Curtis Tire Full time**Customer Service Representative / Advisor** **Duties**: - Provide exceptional customer service to all customers - Assist customers with inquiries, concerns, and product information - Provide quotes, book appointments and invoice customers - Must have excellent written and verbal skills - Must be able to work in a fast paced environment - Conduct product...
-
Customer Service Representative
2 weeks ago
Abbotsford, Canada Rossdown Natural Foods Full time**Job Summary** - **Come and join our flock! We are a fourth-generation family run business and our mission is to provide Canadian families with a trusted, local source of healthy, high-quality poultry products.**_ - **Farm-to-plate is our thing! as Western Canada’s local premier poultry farm, we hatch, feed, grow and process organic, specialty and...
-
Customer Service Representative
6 months ago
Abbotsford, Canada Dynamic Windows and Doors Full time**Company Overview** A window and door manufacturing company and a north American leader in the architectural industry seeking a Customer Service Representative. Located at our head office in Abbotsford BC, we seek a reliable self-starter to join our manufacturing team. Experience is preferred in the windows and doors industry. **Responsibilities include...
-
Customer Service Representative
6 months ago
Abbotsford, Canada Tenold Transportation Ltd. Full time**Who We Are**: Tenold Transportation is a flat deck carrier that has been operating in Canada for over 50 years. Being part of the Mullen Group, Tenold has infrastructure and assets to offer a wide range of transportation, cross dock, and warehousing solutions to its customers. With Terminals in BC and AB working with a fleet of regional Owner Operators,...
-
Customer Service Representative
3 weeks ago
Abbotsford, Canada J&R Hall Transport Inc. Full time_**J&R Hall Transport Inc. is proud to be named a Top Fleet Employer of Distinction for nine consecutive years.**_ - **We are a family run business with locations in Ontario and Western Canada.**_ As a growing LTL / TL trucking company we are hiring for the position of **Customer Service Representative**. This is a full time position based out of our...
-
Customer Service Representative
6 months ago
Abbotsford, Canada KMS Tools & Equipment Full timeKMS Tools & Equipment Ltd. is an industrial distributor of tools and equipment with 14 locations, an outside sales team covering many major parts of BC and Alberta. We are proudly Canadian owned and operated and are looking for highly motivated individuals that are passionate about working in the tool industry. We are looking to fill a customer service...
-
Customer Service Representative
4 weeks ago
Abbotsford, Canada Boyd Autobody & Glass Full timeAbbotsford, British ColumbiaWe put our team members first. You’ll receive a great salary and benefits, and experience the support and opportunity you deserve. You’re empowered to make decisions. You control your future.Job Description:The Customer Service Representative is responsible for providing exceptional customer experience. They manage working...