Lead, Indigenous Patient Experience, Cultural

7 months ago

Burnaby, Canada PHSA Full time

**Lead, Indigenous Patient Experience, Cultural Safety and Partnerships**

BC Mental Health & Substance Use Services

Burnaby, BC (Remote)

The Indigenous Patient Experience, Cultural Safety & Partnerships Lead is an integral part of the growing Indigenous Health team at BCMHSUS. This role will specialize in decolonizing and Indigenous thought leadership to promote safety, wellness, and healing for Indigenous patients and families. These services are grounded in technical skills and a practical understanding of Indigenous-specific anti-racism and cultural safety & humility, as well as technical skills and knowledge translation.

**What you’ll do**

***
- Contribute to Indigenous thought leadership across the organization, with an emphasis on decolonizing and cultural approaches to improve the experiences of Indigenous patients and families across BCMHSUS services
- Collaborate with teams within the organization to improve processes and outcomes in areas such as Indigenous research, evaluation, knowledge translation, Indigenous self-identification, data governance, and Indigenous-specific anti-racism education
- Support consultation and engagement with Indigenous patients, families, and organizations
- Build and nurture collaborative partnerships with organizations outside of BCMHSUS, particularly within the (intersecting) health and justice fields
- Promote effective and efficient clinical service functioning
- Lead the communication of BCMHSUS Indigenous Health & Cultural Safety initiatives and opportunities for both internal and external audiences (e.g., Leadership tables, conference presentations or workshops)
- Enable the ongoing implementation of BCMHSUS’ Indigenous Health Action Plan and monitoring/reporting of progress

**What you bring**

**Qualifications**:

- Pursuant to section 41 of the British Columbia Human Rights Code, preference will be given to applicants of Indigenous Ancestry.
- A level of education, training, and experience equivalent to a Master’s Degree in Health Services Administration, Social Justice, Transformative Organizational Change or relevant health care discipline with a minimum of five (5) years recent, related experience in project management as well as facilitating and managing consultation processes involving a wide range of stakeholder groups, including Indigenous health organizations.

You will also have
- Demonstrated knowledge of Canadian colonial impacts on Indigenous people in social and health contexts, including gendered colonial violence supported by significant knowledge of Canadian and Indigenous ideologies.
- Demonstrated extensive knowledge of health issues, and especially the determinants of health, legislation and public policy affecting Indigenous people.
- Knowledge and appreciation of the unique history, cultures, and rights of Indigenous Peoples in Canada is required.
- Knowledge of and experience with Indigenous centered care and unique needs of Indigenous populations and health services, in alignment with Paige’s Story (2015), Truth and Reconciliation Call To Action report (2015), In Plain Sight: Addressing Indigenous-Specific Racism and Discrimination in BC Health Care (2020), Reclaiming Power and Place: Recommendations from the National Inquiry into Missing and Murdered Indigenous Women and Girls (2021), Sacred and Strong: Upholding Our Matriarchal Roles (FNHA, 2021).
- Knowledge of specific resources for Indigenous patients and families, i.e., First Nations Health Authority, Métis Family Services, Vancouver Aboriginal Child and Family Services Society and other delegated Aboriginal child and family services, Community Health Centre’s/Clinics on and off reserve, etc.
- Experience or working knowledge of health systems and policy, organizational change, anti-Indigenous racism, resistance to change, population health, illness prevention, health promotion, mental health and substance use, knowledge exchange and change management.
- Comprehensive knowledge of the principles of Indigenous centred, culturally safe, trauma and violence-informed care and harm reduction, particularly in tertiary, inpatient, and/or secure settings. Ability to lead and participate effectively on collaborative change initiatives.
- Excellent communication and facilitation skills to function within a complex interdisciplinary environment, including ability to communicate with a wide variety of internal and external stakeholders.
- Demonstrated extensive knowledge of Indigenous health care needs, services, and issues as well as knowledge of culture, protocols, traditions, and ideology of Indigenous people and organizations in British Columbia is an asset.
- Established knowledge and network of Indigenous communities, services, and agencies throughout BC is an asset.
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
- Knowl

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