Lead, Indigenous Patient Experience, Cultural
5 months ago
Lead, Indigenous Patient Experience, Cultural Safety and Partnerships
BC Mental Health & Substance Use Services
Burnaby, BC
What you'll do
Lead development, implementation, and evaluation of BCMHSUS Indigenous Health Action Plan, ensuring alignment with PHSA's Indigenous Health team, the Calls to Action of Canada's Truth and Reconciliation Commission, the United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), and the findings and recommendations of In Plain Sight, with the aim of improving patient experience and health care outcomes for Indigenous people accessing BCMHSUS services. Manage the promotion, monitoring and evaluation of the Plan, ensuring effective systems, practices, policies, and timelines are met.
Provide strategic and operational leadership to correctional health centres, adult mental health and substance use services, and forensic psychiatric services, with the aim of identifying and addressing existing barriers for Indigenous people accessing BCMHSUS services.
Provide leadership and education on principles of Indigenous cultural safety, patient experience, community engagement with health professionals, leaders, and researchers across BCMHSUS, with the aim of transforming service delivery, research, and organizational culture. Identify educational needs that support program and organizational objectives. Facilitate seminars and workshops. Develop educational tools. Use effective management techniques (e.g., coaching, mentoring, skill and leadership development, performance management) to support the achievement of outcomes and operational requirements.
Identify critical barriers and issues impacting BCMHSUS and PHSA's commitment to providing culturally safe and person
- and family-centered care to Indigenous patients, clients, and families by assessing outcomes, gathering formal and informal data, recommending corrective actions, and leading and supporting actions.
Identify and evaluate new initiatives, partnership opportunities, new developments and trends in Indigenous health services planning through literature review, contact with peers at other organizations, professional associations and attendance at seminars, workshops, and conferences.
What you bring
**Qualifications**:
A level of education, training, and experience equivalent to a master's degree in health services administration, Social Justice, Transformative Organizational Change or relevant health care discipline with a minimum of five (5) years recent, related experience in project management as well as facilitating and managing consultation processes involving a wide range of stakeholder groups, including Indigenous health organizations.
Skills and Knowledge
Demonstrated knowledge of Canadian colonial impacts on Indigenous people in social and health contexts, including gendered colonial violence supported by significant knowledge of Canadian and Indigenous ideologies.
Demonstrated extensive knowledge of health issues, and especially the determinants of health, legislation and public policy affecting Indigenous people. Knowledge and appreciation of the unique history, cultures, and rights of Indigenous Peoples in Canada is required.
Experience or working knowledge of health systems and policy, organizational change, anti-Indigenous racism, resistance to change, population health, illness prevention, health promotion, mental health and substance use, knowledge exchange and change management.
Awareness of and commitment to learning and understanding the Truth & Reconciliation Commission's 94 Calls to Action (2015), In Plain Sight Report (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), and other related reports.
Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
What we bring
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That's why we're focused on your care too - offering health, wellness, development programs to support you - at work and at home.
Join one of BC's largest employers with province-wide programs, services and operations - offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San'yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
Annual statutory holidays (13) with generous vacation entitlement and accruemen
-
Lead, Indigenous Patient Experience, Cultural
5 months ago
Burnaby, Canada PHSA Full time**Lead, Indigenous Patient Experience, Cultural Safety and Partnerships** BC Mental Health & Substance Use Services Burnaby, BC (Remote) The Indigenous Patient Experience, Cultural Safety & Partnerships Lead is an integral part of the growing Indigenous Health team at BCMHSUS. This role will specialize in decolonizing and Indigenous thought leadership to...
-
Lead, Indigenous Patient Experience, Cultural
5 months ago
Burnaby, Canada BC Mental Health and Substance Use Services Full timeLead, Indigenous Patient Experience, Cultural Safety and Partnerships BC Mental Health & Substance Use Services Burnaby, BC (Remote) The Indigenous Patient Experience, Cultural Safety & Partnerships Lead is an integral part of the growing Indigenous Health team at BCMHSUS. This role will specialize in decolonizing and Indigenous thought leadership to...
-
Lead, Indigenous Patient Experience, Cultural
5 months ago
Burnaby, Canada PHSA Full time**Lead, Indigenous Patient Experience, Cultural Safety and Partnerships** BC Mental Health & Substance Use Services Burnaby, BC **What you’ll do** - Lead development, implementation, and evaluation of BCMHSUS Indigenous Health Action Plan, ensuring alignment with PHSA’s Indigenous Health team, the Calls to Action of Canada’s Truth and Reconciliation...
-
Burnaby, British Columbia, Canada PHSA Full timeJob Title: Director, Indigenous Health and Cultural SafetyBC Mental Health & Substance Use Services is seeking a highly skilled and experienced Director, Indigenous Health and Cultural Safety to join our team. As a key member of our leadership team, you will provide strategic direction and leadership to improve the health status of Indigenous people in BC...
-
Burnaby, British Columbia, Canada PHSA Full timeJob Title: Director, Indigenous Health and Cultural SafetyBC Mental Health & Substance Use Services is seeking a highly skilled and experienced Director, Indigenous Health and Cultural Safety to join our team. As a key member of our leadership team, you will provide strategic direction and leadership to improve the health status of Indigenous people in BC...
-
Burnaby, British Columbia, Canada PHSA Full timeDirector, Indigenous Health and Cultural SafetyBC Mental Health & Substance Use Services is seeking a highly skilled and experienced Director to lead our Indigenous Health and Cultural Safety initiatives. As a key member of our team, you will provide strategic direction and leadership to improve the health status of Indigenous people in BC accessing...
-
Burnaby, British Columbia, Canada PHSA Full timeDirector, Indigenous Health and Cultural SafetyBC Mental Health & Substance Use Services is seeking a highly skilled and experienced Director to lead our Indigenous Health and Cultural Safety initiatives. As a key member of our team, you will provide strategic direction and leadership to improve the health status of Indigenous people in BC accessing...
-
Burnaby, British Columbia, Canada PHSA Full timeJob Title: Director, Indigenous Health and Cultural SafetyBC Mental Health & Substance Use Services is seeking a highly skilled and experienced Director, Indigenous Health and Cultural Safety to join our team. As a key member of our leadership team, you will provide strategic direction and leadership to improve the health status of Indigenous people in BC...
-
Burnaby, British Columbia, Canada PHSA Full timeJob Title: Director, Indigenous Health and Cultural SafetyBC Mental Health & Substance Use Services is seeking a highly skilled and experienced Director, Indigenous Health and Cultural Safety to join our team. As a key member of our leadership team, you will provide strategic direction and leadership to improve the health status of Indigenous people in BC...
-
Director, Indigenous Health and Cultural Safety
6 months ago
Burnaby, Canada PHSA Full time**Job Summary**: Role Summary In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at PHSA, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Reporting to the...
-
Indigenous Health and Cultural Safety Director
4 weeks ago
Burnaby, British Columbia, Canada PHSA Full timeLead Indigenous Healthcare Initiatives at PHSAThe Provincial Health Services Authority (PHSA) is seeking a dedicated and experienced leader to champion the health and well-being of Indigenous communities in British Columbia. As the Director of Indigenous Health and Cultural Safety, you will play a pivotal role in shaping culturally safe and responsive...
-
Indigenous Health and Cultural Safety Director
2 months ago
Burnaby, British Columbia, Canada PHSA Full timeLead Indigenous Healthcare Initiatives at PHSAThe Provincial Health Services Authority (PHSA) is seeking a dedicated and experienced leader to champion the health and well-being of Indigenous communities in British Columbia. As the Director of Indigenous Health and Cultural Safety, you will play a pivotal role in shaping culturally safe and responsive...
-
Director, Indigenous Health and Cultural Safety
6 months ago
Burnaby, Canada BC Mental Health and Substance Use Services Full timeDirector, Indigenous Health and Cultural Safety, Indigenous Health Care BC Mental Health & Substance Use Services Burnaby, BC (Remote) In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at PHSA, and as such, the requirement...
-
Director, Indigenous Health and Cultural Safety
6 months ago
Burnaby, Canada PHSA Full time**Director, Indigenous Health and Cultural Safety, Indigenous Health Care** BC Mental Health & Substance Use Services Burnaby, BC (Remote) In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at PHSA, and as such, the...
-
Leader, Patient Experience
5 months ago
Burnaby, Canada PHSA Full time**Leader, Patient Experience Measurement** BC Mental Health & Substance Use Services **Burnaby, BC** **What you’ll do** - Lead the development, implementation and evaluation of patient experience activities in conjunction with regional mental health, substance use and correctional health centres, health authorities and primary care providers by...
-
Leader, Patient Experience, Measurement
5 months ago
Burnaby, Canada PHSA Full timeLeader, Patient Experience Measurement BC Mental Health & Substance Use Services Burnaby, BC In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient and employee safety is a priority and a responsibility shared by everyone at PHSA, and as such, the requirement to continuously improve...
-
Patient Experience Leader
2 weeks ago
Burnaby, British Columbia, Canada PHSA Full timeJob Title: Patient Experience LeaderAt PHSA, we are committed to delivering exceptional patient care and improving the overall healthcare experience. We are seeking a highly skilled and experienced Patient Experience Leader to join our team.Job Summary:The Patient Experience Leader will be responsible for leading the development, implementation, and...
-
Burnaby, British Columbia, Canada PHSA Full timeDirector of Indigenous Health and Cultural SafetyAt PHSA, we are committed to providing culturally safe and effective services to Indigenous peoples. As the Director of Indigenous Health and Cultural Safety, you will play a key role in leading our efforts to improve the health status of Indigenous people in BC accessing provincial specialized inpatient and...
-
Director of Indigenous Health and Cultural Safety
2 months ago
Burnaby, British Columbia, Canada PHSA Full timeDirector, Indigenous Health and Cultural SafetyBC Mental Health & Substance Use Services is seeking a highly skilled and experienced Director to lead our Indigenous Health and Cultural Safety initiatives. As a key member of our team, you will provide strategic direction and leadership to improve the health status of Indigenous people in BC accessing...
-
Director of Indigenous Health and Cultural Safety
2 months ago
Burnaby, British Columbia, Canada PHSA Full timeDirector, Indigenous Health and Cultural SafetyBC Mental Health & Substance Use Services is seeking a highly skilled and experienced Director to lead our Indigenous Health and Cultural Safety initiatives. As a key member of our team, you will provide strategic direction and leadership to improve the health status of Indigenous people in BC accessing...
