Account Executive

2 weeks ago

Oakville, Canada American Global Full time

Description

Acts as senior client contact for a book of property and casualty business focused on the construction industry. In addition to providing exceptional day-to-day client service, also responsible for leading the new and renewal account process and strategy, identifying and recommending coverage and markets, and preparing and presenting proposals to clients and prospects. Negotiate directly with underwriters and carriers in the brokerage and placement of new and renewal business. This individual will also assist in growing the current book of insurance business, through new business and cross selling the surety book. Possess a high attention to detail and strong technical property and casualty insurance knowledge base.

Essential Duties & Responsibilities
- Manage annual book of business and proactively monitor upcoming expirations
- Serve as strategic point of contact for client coverage questions, contract reviews and deliverables.
- Understands the client’s business objectives and leads the development of custom solutions to address the client/prospect needs. Effectively presents the solutions to the client/prospect and negotiates compensation.
- Builds and maintains effective and sustainable relationships with clients on an enterprise
- wide basis. Identifies key decision makers, clients or prospects risks needs and determines the services, products, and combinations that will best serve and address the client/prospect’s issues and objectives.
- Maintain carrier relationships to develop and support an understanding of the construction insurance marketplace. Negotiate with company underwriters. Prepare and/or check market submissions.
- Responsible for the marketing of assigned accounts, obtaining and evaluating quotations, and determining and recommending markets. Prepare and explain policy coverage comparisons and premium, rate, and exposure comparisons.
- Presents both renewal proposals to existing clients and proposal responses for prospective clients. Reviews quote status with client/ prospect, determines final negotiating points, makes prudent purchasing recommendations to the client, and binds coverages as instructed
- Prepared premium allocations for clients as needed
- Review unit stat cards, prepare experience modification analysis, and provide insight on how the client can positively affect their experience rating
- Assist in development of sales documents and presentations to prospective new clients.
- Recommend additional products and services to client.
- Effectively delegate tasks to AMs and AAs and assist other team members to balance workloads when needed.
- Oversee Account Associate (AA) & Account Manager (AM) work and assist in training of Account Associates and Managers
- Responsible for managing their team (AA’s & AM’s) and coordinating with HR and management to complete midterm and annual reviews
- Responsible for reviewing, overseeing, and quality checking the work of AA’s and AM’s
- Responsible for training and advancing the careers of their team
- Coordinates with HR to address any team personnel issues that may arise
- Undertake various duties as assigned.
- Acts as a visible leader in an industry and actively participates in industry associations, organizations, boards and charities, as appropriate.
- Responsible for their team to complete billings accurately and timely
- Responsible for following with clients on invoice collections (receivables) and working with accounting to keep up to date on client billings
- Periodically review book of business production reports for accuracy
- Coordinate client services such as claims reviews, insurance training, kick of meetings, stewardship meetings, and renewal strategy meetings
- Review insurance requirements in contracts and provide feedback on discrepancies in contractual requirements and client’s insurance program as well as unfavorable terms and conditions in the requirements.
- Read and interpret policy language. Educate team members on changes to policy forms.
- Conducts research; compiles information into presentation format
- Embrace change and innovation as the industry evolves
- Maintain insurance CE as required

Skills, Knowledge & Abilities
- Proficient in MS Office (Excel, Word, PowerPoint, Teams and Outlook).
- Strong technical property and casualty knowledge, typically minimum 5 years industry experience.
- Ability to present and clearly explain the details of property and casualty programs to clients.
- Strong background in account management, servicing, placement and negotiation of property and casualty coverages.
- Ability to solve problems and think independently.
- Superb interpersonal skills, both verbal and written.
- Ability to work well under pressure with attention to detail.
- Ability to organize, prioritize, monitor, delegate, and control workflow deadlines.
- Be energetic/have a sense of urgency.
- Positive and flexible attitude.

Education & Licensing Requirements
- Bachelor’s deg

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