Front of House Manager

5 months ago

Vancouver, Canada Kits Beach Coffee Full time

Hello Kitsilano community

We are seeking a Front of House Manager, (coffee and bar).

Do you like making drinks, talking to regulars, and managing a great team in a cool vibe—then we want to meet you

We are seeking someone with **speciality coffee AND bar experience** to run our front of house program and team. We operate as a café daily but are expanding in the Spring to begin evening afternoon/bar service and even more community events.

We need someone with strong hospitality operations experience in a high-volume speciality café, restaurant and bar. As coffee is in our name and we take what we serve serious (but not precious), you need to know coffee and be excited to continue stewarding our program. And you need to have experience as a bartender and/or bar manager to oversee the development and growth of this service area.

This role is full-time salary and tips position mainly focuses on operations. You must have at least 5 years’ experience in a hospitality leadership role. This is an exciting opportunity for someone that is looking to build with us.

We have a strong team of mostly senior baristas that you’ll be leading and hiring/training new people to join. As well as assembling a team of bartenders and servers. You will oversee the entire front of house program working closely with the BOH Manager and owners.

Community is what we’re built around so we’re looking for someone that understands, upholds, and grows the ethos and values we provide to staff, customers, and vendors. We want you to be outgoing, friendly and knowledgeable about Kits, Vancouver and community engagement.

A vital part of the job is to be an ambassador for Kitsilano and make locals and tourists feel at home in our community. Kits Beach Coffee is rooted in corporate social responsibility through multiple community engagement programs. Our health, community, and sustainability policies fortify our company commitment to providing support, leadership, and contribution to our community of Kitsilano and specifically Kits Beach. Our green action plan, equitable wages for employees, and a community dollar matching program is our cornerstone commitments. Everything is an opportunity to be an integral example of how to be a good corporate citizen and neighbour. You must not only share our values and passion but be an enthusiastic advocate.

**-Responsibilities**:

- Manage and lead a team of front of house staff, providing guidance and support.
- Train new employees on company policies, procedures, and customer service standards
- Conduct interviews and make hiring decisions for front of house positions
- Monitor inventory levels and place orders for supplies as needed
- Collaborate with the kitchen staff to ensure smooth communication and efficient service
- Handle customer complaints or concerns in a professional and timely manner
- Maintain a clean and organized facility inside and out
- Product quality control, development, and team training
- Working service hours and administrative management hours
- Scheduling and shift coverage
- Working private events in evenings/weekends
- Managing internal communications for staff to maintain a level of knowledge and service quality

**Job Type - full-time (40-45 hours/week) salary plus tips and bonuses**
- Be flexible to work weekdays and weekends between 7am-11pm and cover shifts
- Have excellent communication and customer service skills
- Set a tone for the facility and hold yourself and others to it daily
- Have AT LEAST up to 5 year of experience in café/bar management
- Adaptability, flexibility, and a willingness to learn new things and be exposed to all aspects of the shop and business
- Be very fast and efficient while maintaining accuracy
- Be mature and confident
- Demonstrated commitment to creating exceptional employee and customer experience
- Have high problem-solving skills
- Clean and orderly
- Have a valid BC driver’s license and preferably a vehicle

**You will receive**:

- Ongoing growth and training opportunities, team training and social events
- An excellent work environment and team community culture
- Discounted food, free drinks and coffee on and off shift and discounted retail items
- All employees are offered a comprehensive equitable earning package

Please send us your resume and a letter. Take the time to tell us about yourself, including your experiences, knowledge of specialty coffee, bars and restaurants what community work you’ve done, and why you would like to work for us.

In keeping with Kits Beach Coffee’s values and our settler impact policy, we are grateful to live, play and work with respect to the Coast Salish territory of,selíNlwN itulh(Tsleil-Waututh), xwməθkwəyə̓ m (Musqueam) and sḵwxw̱ ú7mesh(Squamish) nations on whose traditional territory we operate and benefit from.

Our goal at Kits Beach Coffee is to build a community where you can show up and feel represented and reflected. Diversity, equity and inclusion

  • Front of House Attendant

    3 months ago

    Vancouver, Canada University of British Columbia Full time

    Staff - Union Job Category CUPE 2950 Job Profile CUPE 2950 Hourly - Front of House Attendant Job Title Front of House Attendant Department FOH & TIX Support | Chan Centre for the Performing Arts Compensation Range $20.18 - $20.18 CAD Hourly Posting End Date September 13, 2024 Note: Applications will be accepted until 11:59 PM on the Posting End...

  • Assistant Concessions and Front of House Coordinator

    3 months ago

    Vancouver, Canada University of British Columbia Full time

    Staff - Union Job Category CUPE 2950 Job Profile CUPE 2950 Hourly - Assistant Front of House Coordinator Job Title Assistant Concessions and Front of House Coordinator Department FOH & TIX Support | Chan Centre for the Performing Arts Compensation Range $27.93 - $27.93 CAD Hourly Posting End Date September 13, 2024 Note: Applications will be...

  • Front of House Manager

    6 months ago

    Vancouver, Canada Boxset Collective Hospitality Full time

    As the Front of House Manager, you will oversee the daily operations of the venue, ensuring smooth service, impeccable space management, and exceptional guest experiences. This role requires strong leadership, excellent organizational skills, and a passion for hospitality. DAILY OPERATIONS - Oversee daily front-of-house operations to ensure a smooth and...

  • Front of House Manager

    5 months ago

    Vancouver, Canada Kits Beach Coffee Full time

    Hello Kitsilano community! We are seeking a Front of House Manager. Do you like making drinks, talking to regulars, and managing a great team in a cool vibe—then we want to meet you! We are seeking someone with cafe operations and management experience to run our front of house program and team. We need someone with strong hospitality operations...

  • Front of House Manager

    5 months ago

    Vancouver, Canada Tacofino Kits Full time

    **About you**:You are an emerging leader with an outgoing personality and have a passion for hospitality that you are able to share with guests and team members alike. You recognize that amazing guest experiences are achieved through supporting your team and partnering closely with the back of house. **About the role**:The right fit for this role is someone...

  • Front of House Operations Manager

    5 days ago

    Vancouver, British Columbia, Canada Dolce Amore Full time

    Job SummaryDolce Amore is seeking a highly skilled Front of House Operations Manager to join our team. As a key member of our management staff, you will be responsible for supervising and coordinating the activities of our food preparation team, ensuring that all operations run smoothly and efficiently.

  • Front of House Captain 2

    3 months ago

    Vancouver, Canada University of British Columbia Full time

    Staff - Union Job Category CUPE 2950 Job Profile CUPE 2950 Hourly - Front of House Captain 2 Job Title Front of House Captain 2 - Bar Department FOH & TIX Support | Chan Centre for the Performing Arts Compensation Range $23.61 - $23.61 CAD Hourly Posting End Date September 20, 2024 Note: Applications will be accepted until 11:59 PM on the...

  • Front of House Floor Manager

    6 months ago

    Vancouver, Canada PAUL BAKERY - MILANO GLOBAL Full time

    As a restaurant front of house floor manager, your job is to ensure the smooth functioning of the restaurant’s operations, and the achievement of the restaurant goals. **Restaurant Manager Roles include but are not limited to**: **Supervision and support**:Manager responsibilities include supervising and supporting staff working front and back of house....

  • Front of House Manager

    3 months ago

    Vancouver, Canada Tacofino Kits Full time

    **About us**:Tacofino began as a food truck in the back of a surf shop in beautiful Tofino, British Columbia. We balanced surfing with creating world-inspired food from the best possible ingredients and wrapping them in delicious fresh tortillas. We have since grown into four restaurants and three food trucks across the Lower Mainland and Victoria. **Our...

  • Front of House Receptionist

    5 months ago

    Vancouver, Canada Werklab Inc. Full time

    The Front of House role is an integral part of the Werklab experience. This team member will contribute to the considered details that make Werklab what it is - supporting operations from beginning to end. As the first human (and Werklab touchpoint) someone engages with, the FOH is a culture beacon. A detail oriented eye and self starter energy are...

  • Front of House Host

    5 months ago

    Vancouver, Canada Werklab Inc. Full time

    The Front of House role is an integral part of the Werklab experience. This team member will contribute to the considered details that make Werklab what it is - supporting operations from beginning to end. As the first human (and Werklab touchpoint) someone engages with, the FOH is a culture beacon. A detail oriented eye and self starter energy are...

  • Front of House Manger

    5 months ago

    Vancouver, Canada Twin Sails Hospitality Group Full time

    **The Company**: Twin Sails Brewing is seeking an enthusiastic individual to join our growing team. We have been a part of the Vancouver Craft Beer community for 8 years, leading the way with our unique and evolving brewing styles. We are located in Port Moody BC, and we are looking to add a dynamic, positive, and hard-working person to our team. **The...

  • Front of House Captain 1

    3 months ago

    Vancouver, Canada University of British Columbia Full time

    Staff - Union Job Category CUPE 2950 Job Profile CUPE 2950 Hourly - Front of House Captain 1 Job Title Front of House Captain 1 - First Aid Department FOH & TIX Support | Chan Centre for the Performing Arts Compensation Range $21.58 - $21.58 CAD Hourly Posting End Date September 13, 2024 Note: Applications will be accepted until 11:59 PM on the...

  • Front of House Captain 2

    3 months ago

    Vancouver, Canada University of British Columbia Full time

    Staff - Union Job Category CUPE 2950 Job Profile CUPE 2950 Hourly - Front of House Captain 2 Job Title Front of House Captain 2 - Usher Department FOH & TIX Support | Chan Centre for the Performing Arts Compensation Range $23.61 - $23.61 CAD Hourly Posting End Date September 13, 2024 Note: Applications will be accepted until 11:59 PM on the...

  • Front of House

    1 month ago

    Vancouver, Canada Shark Club Sports Bar & Grill Full time

    Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As...

  • Assistant General Manager, Front of House

    5 months ago

    Vancouver, Canada Parallel 49 Brewing Co Full time

    We are Parallel 49 Brewing Company, a craft brewery based in the heart of East Vancouver. We were founded in 2012 by passionate craft beer enthusiasts and have quickly become a staple in the Canadian craft beer scene. We are looking for skilled and interesting people with great attitudes to complement our team while we remain a top employer in Vancouver and...

  • Supervisor, Front of House

    6 months ago

    Vancouver, Canada Parallel 49 Brewing Co Full time

    We are Parallel 49 Brewing Company, a craft brewery based in the heart of East Vancouver. We were founded in 2012 by a group of passionate craft beer enthusiasts and have quickly become a staple in the Canadian craft beer scene. We are looking for skilled and interesting people with great attitudes to complement our team while we continue to be a top...

  • Supportive Housing Front Desk Worker

    5 months ago

    Vancouver, Canada Central City Foundation Full time

    **Position**: **Supportive Housing Front Desk Worker, Central City Housing Society, Cosmo WTHP** Located on the Skwxwú7mesh (Squamish) Nation xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), Stó:lō and Səl̓ílwətaʔ /Selilwitulh (Tsleil-Waututh) Nation in Vancouver BC. **About Central City Foundation and Housing Society**:Central City...

  • Front of House Ambassador

    1 week ago

    Vancouver, British Columbia, Canada EightSix Network Full time

    About EightSix NetworkWe are a renowned food and beverage group in Vancouver, BC, known for our exceptional dining experiences and premium hospitality services. Our mission is to deliver unparalleled food and beverage experiences that leave our guests amazed and our team members proud to be part of a fun, innovative, and rewarding workplace.Salary Range:...

  • Front of House Staff

    5 months ago

    Vancouver, Canada Merci Beaucoup Cafe Full time

    We are a Vietnamese restaurant located on Commercial dr. We are seeking a server/front of house staff. Bilingual in either English and Cantonese or Vietnamese is an asset. Duties include taking orders, serving dishes, setting tables, clearing and spraying tables with disfectant after dining. Availability preference would be weekdays. **Job Types**:...