Receptionist

4 weeks ago


Peterborough, Canada The Meredith Denture Clinic, a Deegan Denture Clinic Full time

Denture Clinic Receptionist Roles and Responsibilities
- Greet and welcome patients - Register new patients according to established office protocols
- Assist patients to complete all necessary forms and documentation
- Enter all relevant patient information into data system, and verify and update patient information
- Inform patients of denture office procedures and policy
- Schedule patient appointments and move patients through appointments as scheduled
- Confirm upcoming appointments and recalls according to office protocol, and fill in cancellations
- Arrange patient charts for next day appointments
- Organize referrals to other medical specialists
- Assist in the coding and recording of patient procedures according to established office protocols
- Dispatch lab work appropriately and interact with all outside vendors and suppliers
- Collect and receipt payments from patients and inform patients of insurance procedures if applicable
- Prepare and mail billing statements and other office correspondence
- Prepare claim forms for insurance and arrange supporting documents for insurance claims
- Light bookkeeping activities and general office responsibilities
- Monitor and maintain inventory of denture and office supplies
- Update patient education materials, marketing material and other office related items
- Maintain and clean reception and denture clinic area, training for infection control will be provided
- Prior experience preferred, but not necessary. Familiarity with dental terminology is an asset but not a requirement. Training and education provided.

Schedule:

- Monday to Friday

Work Location: One location



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