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Operations Manager-transportation

3 months ago

Etobicoke, Canada I-WAY TRANSPORT INC Full time

I-Way Transport Inc is a privately held, family-owned Canadian transportation company that offers unique transportation solutions driven by stats; Backed by Data, customized to our client needs with young, smart, and passion-driven management.

We are currently recruiting for a full time Operations Manager. The Operations Manager is responsible for all aspects of the terminal operations including, scheduling, personnel, maintenance, safety and overall customer satisfaction.

**Responsibilities**

1. Manage and oversee all terminal operations staff and day to day activities and ensure they perform accordingly.

2. Managing all scheduling of work activity. This involves making sure all inbound and outbound loads are scheduled in and out of the building in proper time, to provide proper transit. The operations manager has oversight on all timed scheduled deliveries to make sure we are performing to the required level.

3. Managing all direct reports. Communication to all direct reports must be consistent, regular, and clear, showing leadership by example.

4. Responsible for staffing of all open terminal positions as required.

5. Foster communication and teamwork among staff to ensure smooth process and good morale. Continually build on teamwork, supports strong retention of staff.

6. Responsible for proper care and maintenance of the facility, ensuring the building is clean, cared for, organized, and maintained. This includes making sure all Health and Safety procedures are followed.

7. Responsible for all equipment connected to the terminal is in good working condition, maintained, tracked, insured properly, with proper paperwork in the truck.

8. Responsible for ensuring the operating system is properly updated, and ensuring that all training requirements for all staff are evaluated, requested and completed.

9. Responsible for all security. This includes security of all the product in our care and possession, company assets, data, IT Equipment and communication equipment.

Also responsible for the security of the building, ensuring proper access restriction, and alarm systems are in place.

10. Responsible for proper productivity of the dispatch function and the warehouse function. In this we are always looking for continuous improvement.

11. Maintain a high level of integrity in all dealings, internally and externally.

12. Introduce new ideas and any methods that allow for continuous improvement.

13. Must demonstrate leadership and pride in work at all times.

**Minimum Requirements**
- Minimum 10 years’ experience in a terminal setting, preferably in the transportation industry.
- Experience leading a team of front line employees, managers, and supervisors
- Strong leadership skills, including the ability to get things done through others and people development.
- Computer skills with MS Office products and web based programs.
- Safety oriented
- Strong problem solving skills
- Initiative to work with mínimal instruction and direction
- Customer oriented
- Ability to multi task and prioritize workload
- Strong English language skills (verbal and written) required

**Minimum Experience-**10 Years

**Job Types**: Full-time, Permanent

**Salary**: $75,000.00-$100,000.00 per year

Schedule:

- 8 hour shift

**Experience**:

- Dispatcher: 10 years (preferred)

Work Location: In person