Transportation Operations Manager
4 weeks ago
Job Summary
We are seeking a highly skilled Transportation Supervisor to join our team at Access Information Management. This role will be responsible for leading our transportation operations, ensuring high levels of service, production, and quality metrics are achieved.
Key Responsibilities
- Provide daily oversight of transportation operations to ensure high levels of service, production, and quality metrics are achieved.
- Plan staffing levels to ensure adequate coverage and manage the workforce effectively.
- Responsible for training, recruiting, counseling, coaching, and writing reviews for transportation specialists.
- Process and approve payroll, time off requests, and exceptions.
- Communicate effectively with front-line staff regarding change procedures, initiatives, and program rollouts.
- Audit compliance and help in corrective action as necessary.
Requirements
- High school diploma or equivalent required.
- 2 or 4-year college degree preferred.
- A minimum of 3 years of supervisory experience necessary, including hiring, training, writing performance appraisals, and administering the disciplinary process.
- At least 5 years of work experience in a service industry required.
- Prior experience with customer interaction is required.
Preferred Qualifications
- CDL preferred.
- Experience leading a multi-stop dispatch management environment and managing drivers in daily route compliance.
- Experience using mapping software to develop, analyze, and audit driver routes.
- Ability to adhere to and enforce all security procedures.
- Advanced experience using Outlook, MS Excel, and MS Word.
- Experience importing and exporting data from various systems.
Physical Requirements
- Routine lifting of 20-60 pounds (containers per day).
- Overhead reaching.
- Routine bending and stretching.
- Routine pushing and pulling.
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