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Intensive Case Management Worker

3 months ago


Victoria, Canada Umbrella Society Full time

**Job description**

Please address written letter of interest and resume in confidence to Brianna Law, Human Resources Manager by Friday, June 7th, 2024.

Umbrella is a growing non-profit organization that provides housing, outreach, counselling, groups, and education to anyone impacted by substance use issues. Our team is comprised of compassionate, supportive and fun employees who are valued and appreciated for their excellent work in a difficult field.

**Job Summary**:
The Umbrella Society for Addictions and Mental Health works with individuals, and their loved ones, struggling with substance use issues. Umbrella is a flexible and responsive outreach organization that recognizes the needs of people struggling with addictions and mental health challenges.

The successful applicant will be joining a team-based program that provides culturally sensitive support and meets clients where they are at. The successful applicant should be familiar with the continuum of care including harm reduction and treatment services.

**Qualifications**:
**This position requires a vehicle.**

**Skills, Knowledge & Abilities**:

- Ability to organize, schedule, and manage time effectively.
- Self-motivated, with the ability to work as part of a team, and with mínimal supervision, while maintaining an awareness of when to seek out direction, consultation and support from management.
- Attention to detail.
- General knowledge of local resources including hospitals, addictions treatment, other clinical community resources, housing, income assistance, legal and criminal justice resources, child protection and supports for family.
- Excellent ability to deal professionally, effectively and non-judgmentally with a broad range of personalities, needs, cultures and abilities.
- Ability to deal effectively and respectfully with a wide range of community and facility contacts, including clients, families, Island Health and other organization staff, physicians, community agencies and Umbrella staff, volunteers and board members.
- Confidence in making healthy, positive decisions, always using a client centered approach.
- Strong verbal, written and telephone communication skills and basic computer literacy.

Pay: From $25.50 per hour

Expected hours: 37.5 per week

**Benefits**:

- Dental care
- Extended health care
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Every Weekend

Application question(s):

- Do you have a valid drivers license and access to a vehicle?
- Do you have personal and/or family experience with mental health or substance use?

Work Location: In person

Application deadline: 2023-09-06
Expected start date: 2024-06-18