Intensive Case Manager

1 week ago


Victoria, British Columbia, Canada Island Health Full time
Job Summary

Island Health is seeking a highly skilled and compassionate professional to join our team as an Intensive Case Manager. This is a challenging and rewarding role that requires a strong understanding of mental health and substance use issues, as well as excellent communication and interpersonal skills.

Key Responsibilities
  • Provide intensive case management services to clients with complex mental health and substance use needs.
  • Develop and implement individualized treatment plans that address the client's physical, emotional, and social needs.
  • Work collaboratively with a multidisciplinary team to provide comprehensive care and support to clients.
  • Conduct thorough assessments and evaluations to identify client needs and develop effective treatment strategies.
  • Provide education and support to clients and their families on mental health and substance use issues.
  • Develop and maintain relationships with community resources and services to ensure seamless care coordination.
  • Participate in regular team meetings and contribute to the development of treatment plans and goals.
Requirements
  • Baccalaureate degree in a health-related discipline from an approved post-secondary institution.
  • Recognized post-basic education related to mental illness and/or substance use.
  • Two years of recent related experience supporting clients with substance use and mental health issues in a community setting.
  • Strong knowledge of harm reduction philosophy and practice, as well as HIV, HCV, and related issues.
  • Experience working with persons living with substance use and mental health concerns.
  • Experience in engagement with persons who have severe substance use problems and do not readily engage in healthcare services.
  • Understanding and application of substance misuse assessments, treatment methodologies, intervention strategies, the change process, and community dynamics.
  • Knowledge of applicable legislation, such as Mental Health and Child Protection legislation.
  • Knowledge of available programs and services, their interrelationships, and their function in delivering services in the community.
Skills and Abilities
  • Demonstrated competence in the treatment of addiction and mental illness congruent with Island Health's framework and standards within a rehabilitation/recovery, harm-reduction focused model.
  • Demonstrated ability to practice from a harm reduction approach.
  • Demonstrated ability to build relationships and nurture an environment of quality, trauma-informed, and culturally safe care.
  • Effective communication and interpersonal skills.
  • Organizational, problem-solving, and teaching skills.
  • Judgment, good observation, and client assessment skills, tact, and empathy in working with addiction clients.
  • Ability to work collaboratively as part of an interdisciplinary team.
  • Promote positive change and independence.
  • Prioritize and organize workload.
  • Ability to carry out the duties of the position.
  • Operate a personal computer with a variety of Windows-based software.
  • Foster good public relations.
  • Operate related equipment.


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