Mobile Service Technician

6 months ago


Ancaster, Canada The Home Depot Canada Full time

SUMMARYThe Mobile Service Technician (MST) shares responsibility with the Lead Rental Technician for maintenance and repairs on light construction equipment at assigned store locations. The MST makes frequent visits to each store to inspect all equipment, to document the status of each unit, and to complete work orders for all maintenance and repairs. DUTIES AND RESPONSIBILITIES- Responsible for maintaining a fleet of rental equipment at an assigned set of store locations, with a particular emphasis on preventive maintenance. Receives direction from Lead Rental Technician (LRT) in setting priorities for completion of inspections and maintenance. Makes routine store visits to perform inspections and preventive maintenance on all units at each store
- Inspects equipment for rental readiness and neatness of appearance
- Performs preventive maintenance and minor repairs on equipment
- Initiates service calls and orders parts needed for equipment maintenance and repairs
- Conducts aerial equipment inspections. Utilizes company technology platform (Field One) to document all work performed on equipment, including labor and parts. Maintains accurate parts inventory in vehicle or shop location. Maintains accurate fleet inventory and transfers equipment between locations in Field One. Trains Home Depot store associates in the proper operation of the equipment and large equipment operating procedures. Assists with equipment deliveries and pick-ups as required. Deploys new equipment to store locations, including performing PDIs, delivering to the store, and training store associates on operation of the equipment. Will be required to be on call with rotating schedule including nights and weekends. Performs other duties assigned by the Regional Rental Manager or authorized personnel.KNOWLEDGE AND SKILL REQUIREMENTSRequired
- High School Diploma, GED, Technical or Trade School - or equivalent experience
- 1-3 years’ experience servicing construction equipment
- Ability to troubleshoot and make minor mechanical repairs to equipment
- Light construction equipment maintenance knowledge and/or skills including small engines and hydraulics
- Ability to conduct preventive maintenance on equipment
- Valid driver’s license
- Safe driving record
- Ability to drive in a CMV capacity, including passing a company-administered road test and obtaining a DOT medical certificate
- Familiarity with inventory management
- Working knowledge of handheld technology (smartphone, laptop, tablet)
- Ability to work effectively with different personality types and all levels of associates
- Ability to operate in extreme outdoor working conditions
- Strong work ethic



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