Inside Recruitment Specialist/call Center Agent
3 days ago
1. Reach out and develop long-term relationships with potential clients through outbound calls.
2. Engage with clients in a friendly and professional manner while actively listening to and understanding their concerns.
3. Offer support and solutions to clients following the company's customer service policies.
4. Work diligently with fellow staff members at the corporate headquarter, region and organization levels in order to find the right solutions for customers.
6. Support other departments with handling the customers’ inquiries, provide appropriate information, and assist with other marketing tasks, as required.
7. Update and maintain an internal database of clients.
8. Collaborate with teams and other departments to stay updated on new services and policies.
Qualifications and Skills
1. Experience working in an HR recruitment environment an asset.
2. Experience in sales or inside telephone business-to-business selling an asset.
3. Ability to conduct cold calling, prospecting, and closing business deals over the telephone in a persuasive manner.
4. Ability to manage customers’ requests and concerns.
5. Previous experience in e-commerce, web and internet sales/marketing is an asset.
6. Strong written & verbal communication skills.
7. Outstanding customer service skills to develop and foster relationships.
8. Excellent time management with the ability to work independently and in a team environment.
**Salary**: $45,000.00-$55,000.00 per year
Supplemental pay types:
- Bonus pay
- Commission pay
- Retention bonus
- Signing bonus
Ability to commute/relocate:
- Vancouver, BC V6E 2S1: reliably commute or plan to relocate before starting work (required)
**Education**:
- Bachelor's Degree (preferred)
**Experience**:
- Customer service: 1 year (preferred)
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