Event Manager

3 weeks ago

Toronto, Canada Bond Brand Loyalty Inc Full time

At Bond, we are dedicated to helping global brands achieve customer-centric growth. We build customized loyalty marketing and human experience solutions for our clients, enabled by technology and data insights. Our business has grown significantly since March 2020, and we have added 200 new roles due to our explosive growth.

As an Event Manager you’ll have your hands on the wheel as we drive the future of loyalty through impactful event experiences. Take a moment to ask yourself: Do you love working in a fast-paced environment with top-tier clients? Are you looking for an opportunity to make an impact through communications and logistics excellence through live events? Good. This could be a great opportunity for you. And us

**In this role, you will**:

- Work closely with clients to develop event logistics and communication plans to meet all client objectives, including creative, sourcing, attendee management, venue logistics, production, and budgeting
- Support the development, distribution and action planning of project/opportunity briefs and proposals, as required
- Develop and maintain in-depth knowledge of the client's business
- Participate in client meetings as required and remain as the main client contact for all project details and financials
- Ensure roles and responsibilities are clear on project team and delegate tasks as required to assigned Event Coordinator
- Establish communication plan - cadence of status meetings and method of information transfer (internal and external)
- Develop and maintain critical paths
- Manage project budget - ensuring change to scope is effectively managed, maintained and communicated to the client and project team
- Manage all assigned events to ensure effective client and team communication, troubleshooting to ensure flawless delivery as measured by high client satisfaction
- Provide project management of all associated deliverables (including creative assets, attendee collateral and production elements)
- Ensure scope change is effectively managed
- Plan & execute site inspections
- Oversee development of all onsite delivery documents (i.e., program outline, function sheets, TD binders, staff schedules, etc.)
- Lead the on-site team
- Complete client post event briefing including communication of post event report to client and teams
- Review and transition all budget information to Program Accounting for final reconciliation
- Provide training, mentoring, and counseling to new team members on client processes, tools and procedures

**Do these abilities, skills and experiences describe you?**
- A minimum 5-7 years’ experience in an Event Management, project-based, client-centric environment with proven experience in event, experiential marketing, or project management
- A post-secondary degree or diploma in Marketing, Events, Communications, or related field considered an asset
- Experience with Microsoft Office Suite - strong level of proficiency with Word, Excel, and PowerPoint
- Excellent interpersonal, planning, organization, and professional communication skills (written and verbal)
- Bilingual language skills (French/English) - written and verbal is an asset
- Experience in the Automotive industry is ideal
- Strong budget, critical path management, and problem-solving skills
- Exceptional attention to detail and an eye for quality service while able to work accurately under tight deadlines effectively managing multiple deadlines simultaneously
- Customer-focused with proven leadership abilities

**Who you are**:

- I am passionate about events of all kinds and have a great willingness to travel (10%)
- A project management ninjaworkbacks are my thing
- I sweat the details and deliver with excellence
- A champion of exceptional client service, and building lasting relationship
- When I work on a project big or small, I’m driven by two words: OWN IT
- I am a leader with strong teamwork abilities
- Plan and adapt. Thrive on adrenaline. That’s me

**Why Join Us?**

We’re 800(ish) people working tirelessly together to make the world a more loyal place. You’ll be joining a hyper-talented team with a galaxy of skillsets ranging from research to creative to digital and beyond. You’ll have an excellent opportunity to grow, learn and make an impact as we tackle some of our client’s biggest business challenges.

Work in a way that makes sense. Hybrid/remote at Bond means working where we’re at our best. We don’t have set days in the office, giving our staff the option to work from home, or our offices in Mississauga or Toronto. When we come together, it’s to create bonds with one another; from client & team meetings to all gatherings to celebrate our success.

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