Helpdesk Support Analyst

6 months ago

Surrey, Canada Compugen Inc Full time

**Job Title**
- Helpdesk Support Analyst (Hybrid)

**Vacancy No**
- VN6941

**Work Location**
- Surrey, BC

**Base Pay Range**
- $50000-$55000 Annually *range is not inclusive of variable compensation (if applicable).

**Job Details**

**About Compugen**
Compugen is one of Canada's largest privately-owned Information Technology (IT) Solution Providers. We help customers design, acquire, integrate and operate technology. Our mission is to help organizations realize new possibilities. Every day, our dedicated staff across North America focus on providing extraordinary customer service and support experiences to private and public sector organizations. We combine breadth of skill, depth of expertise, and commitment to operational excellence at scale to deliver exceptional, customer-focused experiences.
- If you are driven to make a difference, relentlessly curious and collaborative at the core, we would love to talk to you. Join us and help us make a difference.
- **Helpdesk Support Analyst**Responsibilities**:
- Assist customers with clear communication and step-by-step solutions
- Escalate concerns/questions to supervisor as required
- Collect, organize and maintain a problems and solutions log for use by other Technical Support Representatives**Qualifications**:
1 year of experience in a technical support role within call-centre environment
- Experience using an online ticketing system
- Exceptional customer service and communication skills
- Post-Secondary education within technology is preferred
- A+ certification is an asset**Equity Statement**:
Consistent with our commitments to equity and diversity, we actively recruit from all designated groups. We also provide employment accommodation upon request to current staff members and to applicants during the recruitment process. We aim to provide a work environment where excellence is allowed to flourish and diversity is prized. Compugen is committed to providing accommodation throughout the interview and employment process. If you require an accommodation, the hiring manager and the human resources contact will work with you to meet your needs.
- #LI-RB1

  • Helpdesk Support Analyst

    6 months ago

    Surrey, Canada Compugen Inc Full time

    **Job Title** - Helpdesk Support Analyst **Vacancy No** - VN7006 **Work Location** - Surrey, BC **Base Pay Range** - $50000-$55000 Annually *range is not inclusive of variable compensation (if applicable). **Job Details** **About Compugen** Compugen is one of Canada's largest privately-owned Information Technology (IT) Solution Providers. We help...

  • Helpdesk Support Analyst

    7 months ago

    Surrey, Canada Compugen Inc Full time

    **Job Title** - Helpdesk Support Analyst **Vacancy No** - VN7056 **Work Location** - Surrey, BC **Base Pay Range** - $50000-$55000 Annually *range is not inclusive of variable compensation (if applicable). **Job Details** **About Compugen** Compugen is one of Canada's largest privately-owned Information Technology (IT) Solution Providers. We help...

  • Helpdesk Support Analyst

    6 months ago

    Surrey, Canada Compugen Inc Full time

    **Job Title** - Helpdesk Support Analyst **Vacancy No** - VN7102 **Company Name** - Compugen Inc **Work Location** - Surrey, BC **Base Pay Range** - $50000-$55000 Annually *range is not inclusive of variable compensation (if applicable). **Job Details** **About Compugen** Compugen is one of Canada's largest privately-owned Information Technology (IT)...

  • Helpdesk Support Analyst

    4 months ago

    Surrey, Canada Compugen Inc Full time

    **Job Title** Helpdesk Support Analyst **Vacancy No** VN7312 **Company Name** Compugen Inc **Work Location** Surrey, BC **Base Pay Range** $50000-$55000 Annually *range is not inclusive of variable compensation (if applicable). **Job Details** **About Compugen** Compugen is one of Canada's largest privately-owned Information Technology (IT)...

  • Helpdesk Support Analyst

    6 months ago

    Surrey, Canada Compugen Inc Full time

    **Job Title** - Helpdesk Support Analyst (Onsite) **Vacancy No** - VN6879 **Work Location** - Surrey, BC **Base Pay Range** - $50000-$55000 Annually *range is not inclusive of variable compensation (if applicable). **Job Details** **About Compugen** Compugen is one of Canada's largest privately-owned Information Technology (IT) Solution Providers. We...

  • Helpdesk Support Analyst

    2 months ago

    Surrey, Canada Compugen Inc Full time

    **Job Title** Helpdesk Support Analyst **Vacancy No** VN7471 **Company Name** Compugen Inc **Work Location** Surrey, BC **Base Pay Range** $53000-$60000 Annually *range is not inclusive of variable compensation (if applicable). **Job Details** **About Compugen** Compugen is Canada's largest privately-owned Technology Ally. To innovate industries,...

  • Team Lead Helpdesk Support Analyst

    2 months ago

    Surrey, Canada Compugen Inc Full time

    **Job Title** Team Lead Helpdesk Support Analyst **Vacancy No** VN7472 **Company Name** Compugen Inc **Work Location** Surrey, BC **Base Pay Range** $60000-$70000 Annually *range is not inclusive of variable compensation (if applicable). **Job Details** **About Compugen** Compugen is Canada's largest privately-owned Technology Ally. To innovate...

  • Helpdesk Technician

    5 days ago

    Surrey, Canada Pacific Academy Full time

    Pacific Academy is seeking a full-time Helpdesk Technician to join our Operations team. Reporting to the IT Manager the Helpdesk Technician plays an important role in ensuring the smooth and efficient operation of our technology infrastructure. In this position, you will be responsible for providing first-line technical support to our staff, maintaining and...

  • Deskside Support Analyst

    6 months ago

    Surrey, Canada Compugen Inc Full time

    **Job Title** - Deskside Support Analyst **Vacancy No** - VN7005 **Work Location** - Surrey, BC **Base Pay Range** - $55000-$60000 Annually *range is not inclusive of variable compensation (if applicable). **Job Details** **About Compugen** Compugen is one of Canada's largest privately-owned Information Technology (IT) Solution Providers. We help...

  • Deskside Support Analyst

    3 days ago

    Surrey, Canada Compugen Inc Full time

    **Job Title** Deskside Support Analyst **Vacancy No** VN7621 **Company Name** Compugen Inc **Work Location** Surrey, BC **Base Pay Range** $55000-$60000 Annually *range is not inclusive of variable compensation (if applicable). **Job Details** **About Compugen**: Compugen is Canada's largest privately-owned Technology Ally. To innovate industries,...

  • Deskside Support Analyst

    6 months ago

    Surrey, Canada Compugen Inc Full time

    **Job Title** - Deskside Support Analyst (Onsite) **Vacancy No** - VN6878 **Work Location** - Surrey, BC **Base Pay Range** - $55000-$60000 Annually *range is not inclusive of variable compensation (if applicable). **Job Details** **About Compugen** Compugen is one of Canada's largest privately-owned Information Technology (IT) Solution Providers. We...

  • Deskside Support Analyst

    2 months ago

    Surrey, Canada Compugen Inc Full time

    **Job Title** Deskside Support Analyst (Onsite) **Vacancy No** VN7473 **Company Name** Compugen Inc **Work Location** Surrey, BC **Base Pay Range** $55000-$65000 Annually *range is not inclusive of variable compensation (if applicable). **Job Details** **About Compugen** Compugen is Canada's largest privately-owned Technology Ally. To innovate...

  • Deskside Support Analyst

    2 months ago

    Surrey, Canada Compugen Inc Full time

    **Job Title** Deskside Support Analyst (6 M Contract) **Vacancy No** VN7474 **Company Name** Compugen Inc **Work Location** Surrey, BC **Base Pay Range** $35-$40 Hourly *range is not inclusive of variable compensation (if applicable). **Job Details** **About Compugen** Compugen is Canada's largest privately-owned Technology Ally. To innovate...

  • Desktop Support Analyst

    3 months ago

    Surrey, Canada STARLINE WINDOWS LTD Full time

    Durée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 35 hours per week - Education: - Expérience: **Education**: - College/CEGEP - Information technology - Computer/information technology administration and management, other **Work setting**: - Help desk - General office - Manufacture - Office building **Tasks**: - Give access...

  • Technical Support Analyst

    4 weeks ago

    Surrey, Canada Saber Well Consulting Ltd. Full time

    Education: - Expérience: - **Education**: - Secondary (high) school graduation certificate - ** Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect,...

  • Technical Support Analyst

    6 months ago

    Surrey, Canada Saber Well Consulting Ltd. Full time

    Education: - Expérience: **Education**: - Secondary (high) school graduation certificate **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect, organize...

  • Technical Support Analyst

    4 months ago

    Surrey, Canada Saber Well Consulting Ltd. Full time

    Education: Secondary (high) school graduation certificate - Experience: Experience an asset **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect, organize...

  • IT Support Analyst

    6 months ago

    Surrey, Canada Prospera Credit Union Full time

    **TEAM LOCAL is hiring** Built on more than 75 years of service in local communities, Prospera Credit Union is a community-based, purpose-driven organization that offers a full range of financial products and services. Prospera is one of the largest credit unions in British Columbia, with approximately $7.5 billion in assets and 120,000 members. With 26...

  • technical support analyst

    7 months ago

    Surrey, Canada Saber Well Consulting Ltd. Full time

    Education: Secondary (high) school graduation certificateExperience: Experience an assetTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems...

  • Information Technology

    2 weeks ago

    Surrey, Canada ONIKON Creative Full time

    Education: College/CEGEP - Experience: 2 years to less than 3 years - **Tasks**: - Give access to computer networks - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties -...