Automotive Service Advisor
2 weeks ago
**About us**
Discovery Automotive Centre is a small, locallay owned, successful business that has been servicing vehicles in South Winnipeg since 1995.
**Responsibilities**:
- Act as the 1st point of contact for customers in person & on the phone by greeting customers in a friendly and professional manner.
- Accurately collect information from customers in regards to scheduling appointments, gathering information on services needed and communicating with the customer throughout their service
- Provide customers with accurate estimates of repair costs and time frames.
- Collect payments
- Maintain customer records in an organized manner.
- Provide customers with detailed information on service and repair options.
- Communicate with technicians regarding customer needs and vehicle repairs.
- Other responsibilitys may include, keeping parts counter organized, maintaining returns & warranty paperwork, filing paperwork, preparing for next days/weeks duties by ordering parts ahead of schedule.
Requirements;
- knowledge of automotive industry/repair is an asset
- exceptional service, organization and communication skills
**Job Types**: Full-time, Permanent
**Benefits**:
- Dental care
- Extended health care
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Winnipeg, MB R2N 4B8: reliably commute or plan to relocate before starting work (required)
**Experience**:
- service advisor: 2 years (preferred)
- Customer service: 2 years (preferred)
Work Location: In person
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