Volunteer Coordinator

2 months ago


Edmonton, Canada Cerebral Palsy Association in Alberta Full time

The **Cerebral Palsy Association in Alberta** is a collaborative partner with community agencies/ organizations in advocating on behalf of persons with cerebral palsy and other disabilities. We are a leader in delivering programs and services, educating and providing information on treatment and resources relating to cerebral palsy in the province of Alberta.

**Volunteer Coordinator**: This position is responsible for recruiting, selecting, orienting, training, scheduling and evaluating volunteers for CPAA programs and activities, as well as developing and managing a sustainable volunteer development program. This is a Temporary 1 year part time (15 hours/week), contract position, starting at $20/hour, with a possibility of turning to a permanent role.

**Responsibilities**:
**Volunteer Coordination**
- Assess and monitor agency needs and develop appropriate volunteer positions
- Responsible for full volunteer recruitment cycle, including reference
- and criminal background checks
- Responsible for evaluation of performance for volunteers
- Oversee volunteers within a program or event setting to ensure the smooth running of each
- Manage and maintain volunteer database and individual volunteer records
- Review and maintain current volunteer information packs
- Design and supervise the orientation, and training of volunteers regarding CPAA policies and procedures
- Work collaboratively with volunteers to find solutions that increase volunteer retention
- Participate in the planning and execution of all reward and recognition activities for volunteers
- Attend community events orientated on volunteer coordination and volunteer recruitment
- Develop new and innovative ways to recruit and retain new volunteers

**Administration**
- Answer all volunteer/event queries and act as the first point of contact for potential volunteers and work with the Development department for third party/CPAA events
- Ensure that CPAA procedures, policies, and specified requirements are adhered to
- Maintain appropriate records and ensure efficient administration of the volunteer program and events
- Provide weekly/monthly reports as requested
- Keeping all data bases up to date
- Provide administrative support to Edmonton office and Programs and Services team, as needed
- Cover for Programs’ Coordinator as needed, including overseeing a program

**Other**
- Complies with CPAA policies and procedures
- Perform other tasks as assigned by Director of Social Inclusion and Support Services

**Working Conditions**
- Ability to attend and conduct presentations
- Ability to attend events and programs when necessary
- Ability to build professional relationships with community partners
- Manual dexterity is required to use desktop computer and peripherals.
- Additional hours may be required outside of the usual working hours, including weekends and evenings.
- Occasional travel might be required.

**Requirements**:

- Volunteer Coordinator training would be considered an asset
- Administrative Assistant experience would be considered an asset
- Previous volunteer experience, ideally in a non-profit setting, with understanding of the volunteer processes
- Experience using databases, such as a CRM system
- Demonstrates excellent customer service skills to include working with diverse groups
- Maintains confidentiality, including information within record keeping processes
- Outgoing personality and team player
- Organized and detail oriented
- Proficient with Microsoft Office (Word, Excel, Outlook, Teams)
- Class 5 Driver’s license

We are an equal opportunity employer. If you would like to be a part of a great team, please forward your resume in confidence via indeed.

Application deadline: 2024-11-08

**Job Types**: Part-time, Temporary, Contract
Contract length: 12 months

Pay: $20.00 per hour

Expected hours: 15 per week

Work Location: In person

Application deadline: 2024-11-08


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