Wayfinder-volunteer

5 days ago


Edmonton, Canada Capital Care Full time

**VOLUNTEER - Wayfinder**

**COMMITMENT**:6 months **TIME**:As required

**LENGTH OF PROGRAM**:Ongoing **SUPERVISOR**:Coordinator of Volunteer

**JOB SUMMARY**:
To meet and greet Residents and their friends/families/visitors and to orient them to the facility by providing support and general information regarding the CapitalCare.

**POSITION BENEFITS & REQUIREMENTS**

**RESPONSIBILITIES**:

- Welcome, inform and direct clients and visitors
- Determine the information likely to be requested
- Provide general information about organizations and the Site
- Provide wheelchair support, respond to requests for wheelchair assistance
- Take responsible care for their own H&S and that of clients and visitors
- Report any risks or concerns to the Receptionist
- Conduct facility tours
- Complete COVID-19 screening questions with all individuals entering the building.
- Ensuring all individuals entering the clinics are wearing masks or handing out masks as necessary.
- Ensuring all individuals use hand sanitizer prior to entering site

Exhibit CapitalCare’s Customer Service Standards at all times. (Respect - Commitment
- Flexibility and Communication)

**TRAINING**:
Attend Volunteer Orientation.
Specific training will be provided by Coordinator of Volunteer Services
Other training and in-services may be available.

**COMPETENCIES**:

- Have an interest in serving people.
- Accept direction and supervision.
- Be dependable and committed.
- Be friendly and trustworthy.
- Able to communicate effectively with residents and staff.
- Be mature and motivated.

**SCREENING**:

- Have a clear Police Information Check.
- Complete a TB screening questionnaire.
- Provide 2 references. ** ** _ _

*
- _REWARDS:
Satisfaction of knowing you have made a difference in a resident’s life. Parking passes and refreshment vouchers available.

**Job Type**: Part-time

Ability to commute/relocate:

- Edmonton, AB: reliably commute or plan to relocate before starting work (preferred)



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