Immigration Client Intake Coordinator
3 weeks ago
Duties:
- Serve as the primary point of contact for all incoming calls and inquiries
- Greet and assist visitors in a professional and friendly manner
- Schedule appointments and manage calendars for staff members
- Coordinate and manage intake paperwork for new clients
- Maintain accurate and up-to-date client records using QuickBooks and other software systems
- Provide clerical support such as filing, faxing, scanning, and data entry
- Assist with customer support inquiries and resolve issues in a timely manner
- Coordinate projects and events as assigned
- Collaborate with team members to ensure smooth office operations
**Experience**:
- Previous experience in the related field is preferred
- Strong clerical skills with attention to detail and accuracy
- Excellent customer service and communication skills on the phone is preferred
- Ability to multitask and prioritize tasks effectively
- Familiarity with Google Suite (Gmail, Docs, Sheets) for document management
This position offers the opportunity to work in a dynamic office environment where you will play a crucial role in supporting the intake process. We offer competitive compensation and benefits packages, including medical insurance, retirement plans, and paid time off. If you are organized, detail-oriented, and have a passion for providing excellent customer service, we encourage you to apply.
**Salary**: From $17.00 per hour
**Benefits**:
- Extended health care
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- Mississauga, ON L4Z 3G1: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
**Experience**:
- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)
**Language**:
- Mandarin (preferred)
Shift availability:
- Day Shift (preferred)
Work Location: In person
Expected start date: 2023-09-01
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