Customer Care Associate

3 months ago


Toronto, Canada KRONOS FOODSERVICE Full time

Job Summary:
**Responsibilities**:

- Provide accurate information about products and services
- Upsell products and services to customers when appropriate
- Analyze customer needs and recommend the best solutions
- Process orders, returns, and exchanges efficiently
- Perform data entry tasks accurately and in a timely manner
- Communicate effectively in English and Spanish to assist bilingual customers
- Maintain a high level of professionalism and customer service at all times

**Skills**:

- Strong sales and customer service skills
- Ability to communicate effectively in English and Spanish; multilingual abilities are a plus
- Proficient in data entry with high accuracy
- Excellent interpersonal skills to interact with customers effectively
- Capability to analyze customer needs and offer suitable solutions

Join our team as a Customer Service Representative to provide outstanding service while utilizing your language skills and sales acumen.

Pay: $16.55-$34.19 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Extended health care
- On-site parking

Schedule:

- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person



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