Vendor Manager Iii

2 months ago

Toronto, Canada TD Bank Full time

**Work Location**:
Canada

**Hours**:
37.5

**Line of Business**:
Procurement & Sourcing

**Pay Details**:
**CUSTOMER**
- **Own the management of Third Party Business Arrangements through all stages of the TPML, in alignment with relevant Third Party frameworks, policies and standards**:

- **Initiate intake via a Sourcing Request and follow the TPRA process**:

- **Set up and onboard Third Parties post contract execution including the implementation of the governance structure and interaction models between key TD and Third Party stakeholders**:

- **Understand the financial terms of a Business Arrangement and monitor a Third Party's financial health to mitigate risk related to costs and services**:

- **Collaborate with internal stakeholders to support business needs by delivering a transition or termination of a Third Party**:

- **Support Lead VMOs in consolidating an enterprise view of the relationship with the Third Party in support of the Accountable Executive**:

- **Maintain strong relationships with internal stakeholders**:

- **Ensure integrity in dealing with Third Parties, complying with TD's Expense Policy, Enterprise Procurement Policy, Vendor Management Policy and Code of Conduct and Ethics**:

- **Focus on continuous improvements to facilitate entering into Third Party Business Arrangements and promote effective delivery**

**SHAREHOLDER**
- **Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate**:

- **Manage Third Party Business Arrangements through all stages of the TPML, in alignment with relevant frameworks, policies and standards**:

- **Monitor, analyze and report a Third Party's performance through delivery against SLAs, SLOs, KPIs or other contractual commitments**:

- **Identify issues and monitor trends with a Third Party in a responsive manner, to reduce risk in alignment with TPRM Policies and related Standards**:

- **Document Third Party risk issues, as per the TPRM Issues Management process and standards, escalate issues as appropriate, and partner with Third Party to develop a remediation plan to drive resolution**:

- **Conduct internal and external research projects; support the development/ delivery of presentations / communications to management or broader audience**:

- **Conduct meaningful analysis at the functional level using results to draw conclusions, make recommendations, assess the effectiveness of programs or practices**:

- **Monitor service, productivity and assess efficiency levels within own function and implement continuous process / performance improvements where opportunities exists**:

- **Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite**

**EMPLOYEE / TEAM**
- **Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest**:

- **Provide thought leadership and/ or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit**:

- **Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques**:

- **Participate in personal performance management and development activities, including cross training within own team**:

- **Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities**:

- **Contribute to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices**:

- **Lead, motivate and develop relationships with internal and external business partners / stakeholders to develop productive working relationships**:

- **Contribute to a fair, positive and equitable environment that supports a diverse workforce**:

- **Act as a brand ambassador for your business area/function and the bank, both internally and/or externally**

**BREADTH & DEPTH**
- **Expert level professional role requiring substantial knowledge / expertise in a complex field and knowledge of broader related areas**:

- **Integrates knowledge of the enterprise sub-function’s or business line’s overarching strategy in developing solutions across multiple functions or operations**:

- **Interprets internal/external business challenges and the industry environment, recommends course of action and best practices to improve products, processes or services**:

- **Acts as a lead integrating cross-function understanding within their own field of specialty; with significant resource requirements, risk and / or complexity**:

- **Independently manages business arrangements**:

- **Solves or may lead others to solve complex problems; leads efforts or partners with others to develop new solutions**:

- **U

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