Service Advisor

6 months ago

Laval, Canada AutoCanada Inc. Full time

**Full-Time Automotive Service Advisors**
**BMW MINI Laval**
**Laval, Quebec**

**BMW MINI Laval **is always looking for experienced full time **Technical Advisors** to join our growing team. As a technical advisor, you will be responsible for receiving customers & obtaining the information necessary to identify & suggest repairs and/or maintenance work on vehicles.

The pursuit of excellence, passion & attention to detail are the pillars of the BMW MINI Laval philosophy.

By joining the BMW MINI Laval team, you will not only benefit from competitive compensation & benefits, but you will also have the opportunity to advance your career within a prestigious group.

**What BMW Laval offers**:

- Competitive wages
- Professional development plans, paid training & career development opportunities
- Group benefits, including extended health insurance, dental insurance, travel insurance, life insurance, short term & long-term disability insurance
- Employee assistant program
- A positive work environment
- State of the art equipment
- Company events
- Free parking on site
- Paid time off
- The opportunity to be part of an exciting, growing business

**Your day to day**:

- Greet & serve customers of the service department
- Open & close work orders
- Suggest preventive maintenance recommended by the manufacturer based on the vehicle's manufacturing date, mileage, & general condition
- Consult with automotive technicians regarding required repairs & or maintenance work & provide options to clients
- Ensure rigorous monitoring of the undergoing work & keep the customer informed of the status of vehicle repairs
- Work with the parts department to determine parts availability & scheduling of future service appointments
- Advise clients about warranty protections & potential cost savings
- Review the repair order & service performed with the client after the service has been completed

**Your talents**:

- Automotive knowledge preferred
- Proven ability to provide an exceptional customer experience
- Ability to set & achieve targeted goals
- Ability to thrive in a fast-paced environment with many priorities
- Demonstrated communication & interpersonal skills
- Organization skills
- A valid driver’s license with a safe driving record is required

We thank all applicants for their interest; however only those selected for an interview will be contacted.

At AutoCanada, we are dedicated to fostering diversity and inclusivity. As an equal opportunity employer, we actively support everyone in expressing themselves and reaching their full potential. Our commitment extends to reaching out to individuals from various backgrounds and identities. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities. AutoCanada is committed to collaborating with and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform your recruiter.

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