Service Advisor

6 months ago


Laval, Canada AutoCanada Inc. Full time

**Full-Time Automotive Service Advisors**

**BMW MINI Laval**

**Laval, Quebec**

**BMW MINI Laval **is always looking for experienced full time **Technical Advisors** to join our growing team. As a technical advisor, you will be responsible for receiving customers & obtaining the information necessary to identify & suggest repairs and/or maintenance work on vehicles.

The pursuit of excellence, passion & attention to detail are the pillars of the BMW MINI Laval philosophy.

By joining the BMW MINI Laval team, you will not only benefit from competitive compensation & benefits, but you will also have the opportunity to advance your career within a prestigious group.

**What BMW Laval offers**:

- Competitive wages
- Professional development plans, paid training & career development opportunities
- Group benefits, including extended health insurance, dental insurance, travel insurance, life insurance, short term & long-term disability insurance
- Employee assistant program
- A positive work environment
- State of the art equipment
- Company events
- Free parking on site
- Paid time off
- The opportunity to be part of an exciting, growing business

**Your day to day**:

- Greet & serve customers of the service department
- Open & close work orders
- Suggest preventive maintenance recommended by the manufacturer based on the vehicle's manufacturing date, mileage, & general condition
- Consult with automotive technicians regarding required repairs & or maintenance work & provide options to clients
- Ensure rigorous monitoring of the undergoing work & keep the customer informed of the status of vehicle repairs
- Work with the parts department to determine parts availability & scheduling of future service appointments
- Advise clients about warranty protections & potential cost savings
- Review the repair order & service performed with the client after the service has been completed

**Your talents**:

- Automotive knowledge preferred
- Proven ability to provide an exceptional customer experience
- Ability to set & achieve targeted goals
- Ability to thrive in a fast-paced environment with many priorities
- Demonstrated communication & interpersonal skills
- Organization skills
- A valid driver’s license with a safe driving record is required

**Why this is the Perfect Opportunity for You**:
BMW Mini Laval is part of the AutoCanada group. With 25 brands in 75 Dealerships, in two countries, AutoCanada is a 2008, 2013 & 2021 CADA Laureate Winner, a 2021 TSX30 Winner & currently holds 18 OEM Performance awards.

For more info check out autocan.ca/, Instagram, Facebook.


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