Banking Advisor
4 weeks ago
Job Title: Banking Advisor
Job Summary:
We are seeking a Banking Advisor to join our team at National Bank. As a Banking Advisor, you will be responsible for providing exceptional client service and building lasting relationships with our clients.
Key Responsibilities:
- Greet clients and answer questions in a friendly and approachable manner.
- Help clients use our banking applications and ABMs.
- Listen to clients' needs and resolve situations that may be complex.
- Give advice and offer transaction solutions for Personal Banking clients.
- Demonstrate the ability to build lasting business relationships.
- Ensure client satisfaction and engagement.
- Refer clients to specialist colleagues for their specific needs.
- Ensure adherence to compliance and risk management rules.
Requirements:
- Hold a college diploma (DEC) or equivalent.
- Customer service experience, inclusive attitude, and openness to diversity.
- Positive attitude and empathy for clients.
- Interest in technology and skilled in sharing knowledge.
- Ability to adapt to different situations.
What We Offer:
- Competitive compensation.
- A wide range of flexible benefits to promote your wellbeing and that of your family.
- Opportunities to get involved in community initiatives.
About Us:
We are a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments.
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