Banking Advisor

4 weeks ago


Laval, Quebec, Canada National Bank Full time

Job Title: Banking Advisor

Job Summary:

We are seeking a Banking Advisor to join our team at National Bank. As a Banking Advisor, you will be responsible for providing exceptional client service and building lasting relationships with our clients.

Key Responsibilities:

  • Greet clients and answer questions in a friendly and approachable manner.
  • Help clients use our banking applications and ABMs.
  • Listen to clients' needs and resolve situations that may be complex.
  • Give advice and offer transaction solutions for Personal Banking clients.
  • Demonstrate the ability to build lasting business relationships.
  • Ensure client satisfaction and engagement.
  • Refer clients to specialist colleagues for their specific needs.
  • Ensure adherence to compliance and risk management rules.

Requirements:

  • Hold a college diploma (DEC) or equivalent.
  • Customer service experience, inclusive attitude, and openness to diversity.
  • Positive attitude and empathy for clients.
  • Interest in technology and skilled in sharing knowledge.
  • Ability to adapt to different situations.

What We Offer:

  • Competitive compensation.
  • A wide range of flexible benefits to promote your wellbeing and that of your family.
  • Opportunities to get involved in community initiatives.

About Us:

We are a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments.


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