Customer Service Manager

**Overview**: **Duties and Responsibilities**: - Define and communicate customer service standards - Oversee the achievement and maintenance of agreed customer service levels and standards - Direct the daily operations of the customer service team - Plan, prioritize and delegate work tasks to ensure proper functioning of the department - Ensure the...

**Overview**: **Duties and Responsibilities**: - Define and communicate customer service standards - Oversee the achievement and maintenance of agreed customer service levels and standards - Direct the daily operations of the customer service team - Plan, prioritize and delegate work tasks to ensure proper functioning of the department - Ensure the...

Please note: While this is a remote role and we encourage all to apply, we will prioritize top candidates that are able to come into the office a couple of times a week, when requested. The office is in Thornhill, Ontario, Canada. About Magentrix Magentrix is a platform (PaaS) with two product offerings: 1) Partner Management product - portals for Partner...

Please note: While this is a remote role and we encourage all to apply, we will prioritize top candidates that are able to come into the office a couple of times a week, when requested. The office is in Thornhill, Ontario, Canada.💜About Magentrix💜Magentrix is a platform (PaaS) with two product offerings: 1) Partner Management product - portals for...

**20-40% travel is required as needed in this role for service meetings, internal and external business meetings, and engineer meetings throughout Canada, Michigan, and Ohio!** As Service Express has been growing, so have our teams to support our expansion! As such, we are looking for a **Regional Service Manager** to oversee service delivery and day-to-day...

Enterprise Regional Sales Manager - Toronto - (24000029) **What is the job**: - Prospect for new accounts across all verticals of Financial, Ecommerce, EDU, Gaming and Enterprise - Farm the regional base of active customers - up-selling and cross-selling. - Manage accounts to maintain a strong relationship with Radware and to keep them constantly appraised...

JP Towing is currently looking to hire a Customer Service Representative. The right Customer Service Representative is: - Consistent and reliable - Dedicated with a strong work ethic - Someone with experience in a customer service role - Remarkably proactive and is able to work independently without constant instruction - Able to remain calm under...

JP Towing is currently looking to hire a Customer Service Representative. The right Customer Service Representative is: - Consistent and reliable - Dedicated with a strong work ethic - Someone with experience in a customer service role - Remarkably proactive and is able to work independently without constant instruction - Able to remain calm under...

This is a live-in position for a high-rise apartment building. If you are the type of individual or team who are self-starters, motivated and have a hands-on approach with the ability to work independently with mínimal supervision then this role is for you. **We are looking for an individual or team whose key responsibilities are**: 1. Building...

**Key Responsibilities**: - Manage customer service, order management, and inventory control functions to ensure efficiency and accuracy. - Lead the team to achieve key customer outcomes, providing direction, management, and performance monitoring. - Ensure timely handling of customer concerns with resolutions that satisfy their issues. - Train staff in...

Redpath Sugar is located on Toronto’s historic downtown waterfront and has been a part of Canada’s heritage for more than 160 years. Our brand is the oldest food-related trademark in Canada and is recognized across the country. Redpath Sugar is part of ASR Group, the largest cane sugar refiner in the world. **OVERVIEW** The Customer Service Manager,...

**JOB SUMMARY** Since 2005, Access Cash General Partnership, operating as part of Perativ, has been a market leader in ATM services and technology. Operating ATMs for banks (such as BMO and RBC), major retailers (such as Walmart Canada), and a multitude of other businesses, under brand names: Ezee ATM and Access Cash to more than 10,000 ATMs across...

Tre’dish is seeking a Customer Service Manager that is a natural leader with a passion for providing outstanding Customer Service. Are you adept at leveraging technology such as the Customer Service platform Intercom to streamline support operations and exceed customer expectations? If so, we have an exciting opportunity for you to join our team as a...

**About Yummy Catering** In 2004, Yummy was born in a small kitchen with one chef, one driver and one big dream, to provide healthy and nutritious meals and snacks to schools, childcare centres, and camps. Today Yummy is one of the largest kids catering company in Ontario. **What You'll Do** This role is a senior position. As the Customer Service Manager...

**Company Description** - ** Job Purpose** To provide direction, leadership and management of the Customer Service Department to ensure all orders are processed in a timely and effective manner. Establish and ensure achievement of daily, monthly and annual targets by developing and administering policies, processes and procedures, managing resources and...

**About Yummy Catering** In 2004, Yummy was born in a small kitchen with one chef, one driver and one big dream, to provide healthy and nutritious meals and snacks to schools, childcare centres, and camps. Today Yummy is one of the largest kids catering company in Ontario. **What You'll Do** This role is a senior position. As the VP of Customer Care you...

ABOUT SHIFT TRANSIT Shift Transit is a leading mobility operations company, overseeing 25,000 mobility assets on a daily basis, including scooters, bikes, carsharing vehicles, and micro transit/paratransit vans. We partner with private, public, and non-profit clients to provide day-to-day fleet management, marketing, and customer service support for a wide...

We are looking for a talented Service Operations Manager to join our team at Service Express, Inc.About the Role:As a Service Operations Manager, you will be responsible for overseeing the daily operations of our field service engineers, ensuring exceptional customer satisfaction, and driving business growth.Your Key Responsibilities:Territory Management &...

**Descartes Unites the People and Technology that Move the World** The need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex. By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people...

Moneris was created as a joint investment between RBC and BMO Bank of Montreal (including Harris Bank) in December 2000. By maintaining the tradition of security and strength of our parent banks, today we are Canada's #1 processor, and one of North America's largest. We are looking for impact-driven people to join us in re-imagining commerce. We know that...