Customer Service Representative

1 day ago


Toronto, Canada JP Towing Service & Storage Ltd. Full time

JP Towing is currently looking to hire a Customer Service Representative.

The right Customer Service Representative is:

- Consistent and reliable
- Dedicated with a strong work ethic
- Someone with experience in a customer service role
- Remarkably proactive and is able to work independently without constant instruction
- Able to remain calm under pressure
- an in depth knowledge of the Toronto streets or usage of GPS software.
- Able to communicate well in person and over the phone
- An active learner, pays attentions to detail

Job Expectations:

- Communicate professionally with our clients, and is able to develop relationships
- Answer inquiries from customers looking for impounded vehicles and assist customers at the front counter to efficiently retrieve their vehicles
- Maintain open communication with fellow customer service reps, dispatchers and management
- Effectively plan and prioritize work load
- Able to multitask in a fat paced environment

Compensation is entry level for training, however, compensation will be evaluated based on performance and knowledge once training is completed.

**Job Types**: Full-time, Permanent

**Salary**: $16.00-$18.00 per hour

Additional pay:

- Overtime pay

**Benefits**:

- Dental care
- Extended health care
- Vision care

Schedule:

- 12 hour shift



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