Medical Receptionist
2 months ago
We are a critically acclaimed integrative wellness clinic offering naturopathic, chiropractic, and other natural services. We are looking for a caring and talented person who can be the welcoming face of our brand new location.
In this role, you will be expected to multitask and thrive in a fast pace environment. We are a small business, so you will respond to a diversity of needs daily, requiring you to be a positive problem solver.
Do you love learning, juggling tasks, and making someone's day with exceptional service? Then the Revivelife team is for you
Job Experience:
- 1-year administrative service experience - medical admin preferred
- Proficiency in computer skills, able to learn new software quickly (Optimatra, MS Office, Google Calendar, Google Drive, WordPress, Shopify)
- Able to work quickly, accurately and multi-task
- Excellent communicator and customer service skills
- Minimum Education Required: High School
- Lab technician or experience in supplements an asset
- Training provided
Reception Duties include:
- Greet patients and visitors; be welcoming, warm, courteous, and resourceful
- Schedule, confirm and recall appointments for patients
- Explain services offered by the clinic to potential new patients with clarity, warmth, and simplicity
- Collect payment for services, labs, and natural health products including accounts receivable
- Order supplements, receive orders, refill prescriptions and manage clinic dispensary in person and online
- Labs - providing test kits with instruction, urinalysis testing
- public relations, preparation of marketing materials and updating the website
- Submitting direct Insurance billing and proving insurance letters
Skills and Qualifications Required:
- Bright, accurate, and welcoming outgoing personality
- Ability to work independently, find solutions, and multi-task with a positive attitude at all times
- Good working memory and critical thinking
- Excellent communicator, patient, genuine, supportive and able to interact effectively with people from a variety of backgrounds
- Trustworthy and discrete: as you will be working with confidential and at times sensitive information
- Enjoy working in a team environment
- Supportive to clinic, staff, patients, other health professionals and the community
- Bilingual - an asset
**Salary**: $19.00-$22 per hour
- depending on experience.
Schedule:
- 845 am - 515 pm Monday - Friday
- Extra hours jointly agreed upon on occasion
Bonus: (tailored based on experience)
1. Yearly Healthcare Spend Account
2. Employee Discount on Clinic Services & Supplements
3. 3-5 Annual Wellness Flex
- Days
**Job Types**: Full-time, Part-time
Pay: $19.00-$22.00 per hour
**Benefits**:
- Extended health care
- On-site parking
- Wellness program
Flexible language requirement:
- French not required
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Ottawa, ON: reliably commute or plan to relocate before starting work (required)
Application question(s):
- What interests you about this position?
**Experience**:
- Customer service: 2 years (required)
Work Location: In person
Expected start date: 2024-11-01
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