Customer Support Sales Associate

2 weeks ago


Tillsonburg, Canada The Health Shop Full time

**If you have experience and interest in natural health and wellness and are passionate about customer service, you may be the right person to join our team**

**Job Duties**:

- Engage with customers to provide relevant information on products in store and guidance (within reason) regarding their natural health needs
- Effectively communicate product features and promotions to customers to achieve the required daily, weekly, and monthly sales targets
- Provide customers with advice and provide choices for different supplementation
- Performs inventory checks and reports findings to the manager
- Attend team meetings and trainings to stay up to date on the latest sales techniques and product
- Adhere to company policies and procedures in order to be effective in selling
- Interact well with fellow employees and encourage teamwork
- Maintain a safe, clean and organized working/shopping environment while adhering to company policies
- Process transactions via POS. Handle cash, debit and credit payments. Open and close sales register including end of shift paperwork
- Complete any special task assigned by the Manager

**Requirements**:

- Understanding of sales principles and customer service practices
- Working knowledge of basic computer systems, internet and social media
- Background in sales
- Customer service focused
- Organizing and merchandising skills
- Attend trainings to stay up to date on the latest products. Maintain an in-depth knowledge of vitamins, supplements, and other health and beauty items in the store
- Ability to read, write and effectively communicate in English with customers, peers and management
- Able to multi-task while being attentive to customers and remaining flexible to the needs of the business
- Ability to meet physical demands of the job. This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, lifting and climbing ladders
- Team player, take initiative without direct supervision and utilizes available resources to ensure that the customer and store expectations are met.

**Job Types**: Full-time, Part-time, Permanent

Pay: From $17.50 per hour

Expected hours: 8 - 20 per week

Schedule:

- 10 hour shift
- 4 hour shift
- 8 hour shift
- Evening shift
- Every Weekend

Work Location: In person

Expected start date: 2025-01-03


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