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Regional Administrator

4 months ago

Richmond, Canada G4S Secure Solutions Canada Full time

**Reporting to the Regional Project Manager, the Regional Administrator will provide ongoing administrative support in enhancing operational efficiencies and customer service at the Regional airports that consist of two (2) Directors of Operations, seven (7) Regional Managers, twenty eight (28) Regional Service Delivery Managers, and 500 Screening Officers. The role entails data collection and management, report generation, in addition to general administrative responsibilities. The position also works with Regional Managers by supporting various projects, initiatives, and systems.**

**Role Responsibility**:
**Major responsibilities include but not limited to**:

- Provide the Regional Operations Management team with ongoing administrative support, tools and knowledge to effectively manage their operations and people.
- Assist in developing and maintaining report mechanisms and systems that are relevant and easily accessible to the operation; provide training and guidance on how to use reporting tools.
- Work with various departments to gather information/data as needed to generate analysis reports.
- Gather and prepare progress reports from the Recurrent Learning Program (RLP).
- Enter new regional hires into the CATSA (Canadian Air Transport Security Authority) Learning Management System and be the regional liaison between the regional operation and the training department.
- Maintain and streamline information such as Training records and RLP.
- Track classroom hours and reconcile/correct them for CATSA.
- Update and maintain the CATSA performance trackers.
- Distribute CATSA operational procedural changes.
- Manage the Director of Operations’ calendar, travel, and expense reporting.
- Track health and safety reports and site inspections.
- Plan and coordinate regional meetings, on or off site, including logistics, and venues.
- Arrange travel including flights, hotel accommodations and car rentals for all regional staff.
- Assist IT for regional troubleshooting.
- General administrative duties as required (filing, photocopying, couriers, supply ordering, office facilities, etc.)
- Backfill for the Executive Assistant/Communications Coordinator as needed.
- Other duties as assigned.

**Education, experience and skills**
- Minimum two years of administrative experience preferably in aviation security
- Highly organized self-starter with a demonstrated ability to multi-task priorities and assignments
- Strong interpersonal, communication and conflict resolution skills to deal effectively with multiple stakeholders
- Sound analytical, problem solving and negotiation skills
- Working knowledge of relevant security and employment legislation
- Advanced computer skills, including Excel, Word, SharePoint and Timegate and Google.
- The ability to handle confidential information with professionalism
- Ability to function with accuracy under heavy workload and deadlines.
- Eligible to obtain and maintain Transport Canada Security Clearance.

**About the Company**:
**G4S is now known as Allied Universal Security Services.**

**Allied Universal - Aviation Division delivers screening services in Vancouver International Airport and 20 other airports in BC and the Yukon Territory, in partnership with the Canadian Air Transport Security Authority (CATSA).