Customer Service Representative
5 months ago
IBT College is a Private Career College located in Toronto, registered under the Private Career Colleges Act, 2005.
Since 2001, the college has been a reference for students looking for 6 months or 1-year diploma programs and certificates in Business, Travel & Tourism, Flight Attendant, Health Care and Information Technology.
**RESPONSIBILITIES**
- Respond to student inquiries regarding payment schedules.
- Follow up on payments.
- Analyze customer needs and provide appropriate solutions.
- Collaborate with other departments to ensure a smooth transition for admitted students.
- Perform other tasks as assigned.
**REQUIREMENTS**
- A degree in Business, Marketing, Accounting, or Communications from an accredited institution.
- 2-3 years of relevant work experience.
- Strong written and verbal communication skills as well as telephone etiquette
- Exceptional communication and organizational skills with attention to detail.
- Ability to effectively present information to individuals.
- Advanced computer and numeracy skills
- Knowledge of Private Career Colleges would be an asset.
**This is an in-person position at our Yonge and Sheppard campus.**
**Job Types**: Full-time, Permanent
**Salary**: $40,000.00 per year
Schedule:
- Monday to Friday
Ability to commute/relocate:
- North York, ON M2N 5X5: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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