Administrative Assistant

4 days ago


Edmonton, Canada The Integrative Trauma and PTSD Recovery Centre Full time

**Key Responsibilities**:

- **Administrative Duties**:

- Manage front office operations including greeting clients, answering phones, and scheduling appointments.
- Handle client inquiries and provide information about our services.
- Maintain confidential client records and ensure compliance with privacy regulations.
- Assist in billing, invoicing, and processing payments.
- Coordinate with insurance companies for claim processing and verification.
- Organize and maintain office supplies and equipment.
- Provide general support to the psychologists and other staff members.
- **Social Media Management**:

- Develop and implement a social media strategy in line with our practice’s goals and ethics.
- Create, schedule, and post engaging content on various social media platforms (Facebook and Instagram).
- Monitor social media channels for client queries and feedback.
- Track and report on social media engagement and analytics.
- Stay updated with the latest trends in social media and mental health topics.

**Qualifications**:

- Proven experience as an administrative assistant or relevant role.
- Familiarity with office equipment and software (e.g., MS Office, Google Suite).
- Excellent organizational and time-management skills.
- Strong communication and interpersonal abilities.
- Basic knowledge of social media platforms and digital marketing strategies.
- Ability to maintain confidentiality and sensitivity to mental health issues.
- High school diploma; additional qualifications in Office Administration or a related field are a plus.

**Preferred Skills**:

- Prior experience in a healthcare or psychological services setting.
- Basic understanding of mental health terminology and practices.
- Creative skills for developing engaging and informative social media content.

**Job Type**: Part-time

**Salary**: $18.50-$21.50 per hour

Expected hours: 20 - 30 per week

**Benefits**:

- Extended health care

Schedule:

- Evening shift
- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Overtime pay

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 1 year (required)
- Administrative experience: 1 year (preferred)

Ability to Commute:

- Edmonton, AB T6E 5Y1 (required)

Work Location: Hybrid remote in Edmonton, AB T6E 5Y1



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