Business Manager

2 weeks ago

Toronto, Canada Volkswagen MidTown Toronto Full time

Volkswagen Midtown Toronto is looking for a **Business Manager** to join our team in Toronto.
Our* Business Managers* arrange financial solutions for vehicle sale customers, while ensuring each customer receives excellent customer service. Meeting with the Business Office is the last step in the vehicle purchase process, finalizing payment options, financing terms or lease options with lenders.
The* Business Manager* also introduce our customers to additional products and services for their vehicle.
**This is an excellent opportunity for an energetic and success-oriented individual who is eager to work in a fast-paced, high-volume business.**
Volkswagen Midtown Toronto is a proud member of The Humberview Group - one of Ontario's leading automotive dealer groups and an award-winning Employer of Choice. As automotive specialists, we represent 5000 vehicles. 20 Stores. 18 Brands. And 1 Promise: Serving you better, each and everyday.
**Why Join HG**:

- A solid foundation of customers from 60 years of business.
- An incredible opportunity for advancement within the organization.
- RRSP Match & an Employee Assistance Program.
- Health and dental insurance plus a health care spending account.
- Great perks & benefits and amazing friends & family program for car discounts.
- Employee pricing on vehicles, services, and accessories.
- A leadership team that trains and mentors its team members to ensure success.
- Hosted social events throughout the year, such as lunches & BBQs.
- No Sunday or holiday work, more time for your family.
- A fun place to work

**Job Duties**:

- Provides customers with thorough explanation of aftermarket products, and dealership services and policies.
- Submits paperwork/bill of sale to and obtains approval from finance sources on all financial deals in a timely manner.
- Establishes and maintains good working relationships with several financial institutions.
- Creates and maintains good relations with guests.
- Maintains a professional appearance at all times.
- Maintains high ethical standards in all actions.
- Performs other administrative duties, as assigned by the Sales Managers.
- Other duties as required.

**What We Look For**:

- **Previous Automotive Financial Services Manager experience is required.**:

- Valid OMVIC license.
- Valid Driver’s License and clean driving record.
- **Ability to speak Cantonese/Mandarin is strongly preferred.**:

- Results-oriented while maintaining full accountability and transparency.
- Ability to read, understand and calculate banking figures such as discounts, interest rates, percentages and commissions etc.
- Strong interpersonal skills, with the ability to build relationships with customers and financial institutions.
- Ability to work efficiently and effectively under pressure with simultaneous deadlines.
- Coach and train sales team members on the benefits of financing, insurance and all after-sales options.
- Proficient in Microsoft Office including Excel, Outlook and Word is required.
- A desire to achieve the very best in customer service and teamwork.

At The Humberview Group, finding great people who are enthusiastic and driven is most important. At HG, we can provide you with the skills and knowledge you need to be successful. Our team leaders take great pride in mentoring which ensures we are investing in great people for the long term. Having a great corporate culture with team members who share our values is what makes us stand out.
Whether you’re new to the automotive industry or you’re looking for more growth opportunities, we would love to meet you

**Job Types**: Full-time, Permanent

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