Product Operations Educator

7 months ago

Toronto, Canada Lululemon Full time

**Who We Are**:
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

**Job Summary**:
Product Operations Educators are experts in organization and efficiency, executing inventory processing and other product operations, as directed and according to the company’s standards. Product Operations Educators receive and process shipments, organize product within the store (the retail floor and the back of house) as directed, and complete other inventory-related tasks to maximize profitable product sell-through. Support guests on the retail floor by providing service or connecting the guest to another team member.

Core Responsibilities of the Job
- Organize and clean the inventory workspace to maximize efficiency and maintain a safe store environment.
- Execute inventory processing plan established by the Product Operations Lead, including accurate RFID inventory counts according to company standards.
- Receive and process product deliveries according to the company’s standards, such as folding, sorting, and hanging product to optimize space and productivity.
- Reconcile, prepare, package, and ship product to appropriate locations according to company standards (e.g., damages, consolidations).
- Execute product display adjustments, daily restocking and destocking, or product moves on the floor according to company standards to maintain store organization and presentation.
- Execute market-relevant omnichannel programs (e.g., buy online/pickup in store and ship from store options) according to company standards.
- Interact with guests or facilitate connection with another team member to provide service on the retail floor and support the guest’s experience.
- Contribute to a respectful and inclusive team environment to ensure a supportive and engaging experience for all team members and guests.
- Use in-store technology to support store operations and provide positive guest experiences.

Job Requirements

Eligibility
- Must be legally authorized to work in the country in which the store is located
- Must have the ability to travel to assigned store with reliable transportation methods
- Must be 18 years of age or older

Schedule/Availability
- The work schedule can vary based on store needs
- Shifts may be scheduled: evenings, overnights, mornings, afternoons, weekends, and holidays
- In addition, the schedule may include times when the store is closed to guests
- No Experience Required

Job Assets (i.e., nice to have; not required)
- Education: High school diploma/GED/equivalent, or above
- Experience (not necessarily the only focus of a role): retail, distribution center, or warehouse operations related (for example, stocking or inventory processing experience)

What We Look For
- Attention to Detail: Is careful about detail and thorough in completing work tasks
- Being Organized: Prioritizes and efficiently performs and completes assigned tasks
- Drive: Is self-motivated and determined to meet or exceed goals
- Safety Orientation: Is committed to complying with safety rules and guidelines
- Personal Responsibility: Accepts responsibility/accountability for actions; is dependable
- Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences
- Collaboration and Teamwork: Works productively with and supports others to achieve common goals; seeks connections, partnerships, and diverse perspectives
- Adaptability/Agility: Navigates uncertainty and ambiguity and can change priorities in a fast-paced environment; recovers quickly from setbacks

Work Context (e.g., environment, interactions, physical)
- Work involves moving through the store, sometimes on the sales floor with bright lights and loud music, and sometimes in areas with no windows or natural light
- Work is accomplished as part of a team, sometimes independently, and sometimes using a computer or other technology
- Work may involve moving boxes weighing up to 30 lbs (13.6 kg) or using ladders to reach materials

Compensation & Benefits Package

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:

- Extended

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