Service Manager

2 months ago

Lethbridge, Canada Bridge City Chrysler Full time

**_Are you looking for a leadership role where you will have the ability to make a significant impact?_**

**_Do you have the ability to transform operational challenges into opportunities for growth?_**

**_Can you balance strategic thinking with hands-on management to take our service department to the next level?_**

If you answered yes to these questions, Bridge City Chrysler has an exciting opportunity for you

Bridge City Chrysler has an exceptional career opportunity for an enthusiastic and goal-oriented individual to join our team as a **Service Manager**. Reporting to the General Manager, the Service Manager is responsible for the day-to-day supervision and leadership of the service department team and operations. The Service Manager will effectively and efficiently manage the development and direction of the team to drive the growth of revenue, technician productivity, and ensure a high level of customer satisfaction.

Bridge City Chrysler is part of the Davis Auto Group. We pride ourselves on ensuring our values of Family, Teamwork, Integrity and Community are engrained in our workplace and all we do. We strive to provide a positive employee experience where employees feel like family and have the opportunity to flourish.

**Reasons Why you BELONG at Bridge City Chrysler**:

- Competitive compensation that offers a base salary and bonus plan
- Industry-leading benefits that provide robust coverage for you and your family
- Employer matched RRSP program to help you save for retirement
- We offer Flex Days in addition to paid vacation
- Travel Reward Program that allows you to travel on us beginning at 5 years of service
- Opportunity for growth and development within the organization via training and continuous improvement
- Support from leadership, peers and other team members to help you succeed

**Key Accountabilities**:

- Be present in the Service Department, assisting Advisors with customer inquiries, warranty issues, writing work orders, and following up on customer satisfaction
- Lead, manage and support the service department team to maximize their engagement and hold them accountable to achieving goals
- Manage and monitor daily operations in the Service department, including scheduling, workflow management and quality control to maximize efficiency and customer satisfaction
- Monitor and manage key performance indicators against forecast such as customer satisfaction scores, service revenue and technician productivity
- Train, coach and mentor employees on industry best practices and provide advice and guidance to improve performance and develop for the future
- Manage recruitment, onboarding, training and the performance management of employees
- Understand the manufacturer’s warranty conditions and ensure they are observed
- Oversee or administer warranty claims to ensure compliance with warranty policies
- Work closely with the General Manager to forecast and develop financial and operational objectives
- Develop and maintain positive relationships with customers to ensure our employees make customer satisfaction a priority to create customer loyalty and generate referrals

**Requirements & Qualifications**:

- Experience as an Automotive Service Manager in a dealership or in a similar role within the automotive industry; Stellantis experience is an asset.
- Proven leadership ability and teambuilding skills to effectively motivate, engage, manage and develop employees
- Ability to multitask, prioritize and manage time effectively in a fast-paced environment
- A team player committed to working with leadership and employees to ensure goal alignment and achievement
- Strong analytical and decision-making skills
- Results driven with exceptional planning, organization and execution skills
- Exceptional customer service and communication skills including the ability to use tact, sensitivity, empathy and professionalism when interacting with customers and employees
- A valid Driver's License and satisfactory completion of a criminal background check

  • Service Manager

    3 months ago

    Lethbridge, Canada Overhead Door Company of CalgaryLethbridgeCranbrook Full time

    **About us** **Overhead Door Company of Lethbridge/Calgary/Cranbrook** is a trusted distributor specializing in high-quality **residential and commercial Overhead Door Products**. With a legacy of excellence dating back to 1921, we pride ourselves on enhancing safety, security, and convenience in the places where people live, work, and go. We are seeking a...

  • Service Manager

    4 weeks ago

    Lethbridge, Canada Lethbridge Toyota Full time

    **Job Posting: Service Manager - Lethbridge Toyota** **Location**: Lethbridge, Alberta **Position Type**: Full-Time ***Ready for the Next Step in Your Career?** **Are you an experienced Service Advisor looking to make the next move in your career? Do you have a passion for leading teams, enhancing customer satisfaction, and driving operational success?...

  • Relief Customer Service Rep

    2 months ago

    Lethbridge, Canada Canadian Linen and Uniform Service Corp Full time

    **WHO WE ARE** Canadian Linen & Uniform Service Corp., a Vestis company, provides uniforms and related products to more than 300,000 customers across North America, in virtually every industry. From designing and manufacturing to laundering and delivering, Canadian Linen works with local and national clients to create and maintain a total uniform solution...

  • Lethbridge Transit Driver

    5 months ago

    Lethbridge, Canada Gordon Food Service Full time

    Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. Here's a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you... Position Summary: Presents a positive image to Gordon Food Service (GFS) while...

  • Lethbridge Transit Driver

    5 months ago

    Lethbridge, Canada Gordon Food Service Full time

    Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. Here's a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you... Position Summary: Presents a positive image to Gordon Food Service (GFS) while...

  • Food Service Manager

    3 weeks ago

    Lethbridge, Alberta, Canada TACO TIME Full time

    Taco Time is looking for a Food Service Manager to join our team. As a Food Service Manager at Taco Time, you will be responsible for ensuring that our customers receive high-quality food and excellent service in a fast-paced environment. Key responsibilities will include:Establishing methods to meet work schedulesSupervising and co-ordinating activities of...

  • Forensic Identification Technician

    1 month ago

    Lethbridge, Canada Lethbridge Police Service Full time

    **(EXTERNAL)** **2024OCT24** **Forensic Identification Technician** **Lethbridge Police Service (Full-time, Permanent)** **_ - party sites, will not be considered**_**The Forensic Identification Unit function impacts all members of the service, other agencies, and the public. It contributes to the integrity and effectiveness of the service in its...

  • Restaurant Service Manager

    2 weeks ago

    Lethbridge, Alberta, Canada Alberta Ltd. Full time

    At Alberta Ltd., we are currently seeking a skilled Restaurant Service Manager to join our team.About the RoleThis is a casual, full-time position offering 32-44 hours of work per week. As a Restaurant Service Manager, you will be responsible for overseeing daily restaurant operations, ensuring exceptional customer service, and maintaining a positive work...

  • Dining Services Manager

    3 weeks ago

    Lethbridge, Alberta, Canada strEATS West Lethbridge Kitchen Full time

    Job Title: Dining Services ManagerAbout the Role:strEATS West Lethbridge Kitchen is seeking a skilled Dining Services Manager to join our team. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our dining services, ensuring that our guests receive exceptional service and our team members are supported...

  • Customer Service Manager

    2 weeks ago

    Lethbridge, Alberta, Canada Twenty Four Karats Full time

    Job OverviewWe are seeking an experienced Customer Service Manager to join our team at Twenty Four Karats. In this role, you will be responsible for supervising staff, assigning sales workers to duties, and managing cash.

  • Dining Services Manager

    5 months ago

    Lethbridge, Canada Seasons Retirement Communities LP Full time

    Full-time, Salaried 2641 Garry Dr W, Lethbridge, AB T1J 5A3 **Our Mission to You**: As a certified Great Place to Work®, Seasons believes that every single team member plays an important role in the overall happiness of our residents. We foster a culture of growth and support for our committed team members and offer opportunities for personal and...

  • Service Delivery Manager

    1 month ago

    Lethbridge, Alberta, Canada beBee Professionals Full time $45,000 - $60,000

    We are seeking a Service Delivery Manager to join our team at beBee Professionals in Lethbridge, Canada.Key Responsibilities:Oversee daily operations, ensuring efficient workflows and high-quality service.Train, mentor, and manage team members, providing ongoing feedback and coaching.Handle customer inquiries and resolve any issues that arise, ensuring...

  • Food Service Manager

    2 weeks ago

    Lethbridge, Alberta, Canada Modern Chinese Nice Happy Restaurant Ltd. Full time

    About Modern Chinese Nice Happy Restaurant Ltd.Modern Chinese Nice Happy Restaurant Ltd. is a leading restaurant in the industry, providing high-quality food and excellent service to our customers. We are currently seeking a highly skilled Food Service Manager to join our team.Job DescriptionRole Summary:The Food Service Manager will be responsible for...

  • Customer Service Manager

    2 weeks ago

    Lethbridge, Alberta, Canada Pynn Capital Ltd. Full time

    Job Title: Customer Service ManagerWe are seeking a skilled Customer Service Manager to join our team at The Fab 5 Holdings (2013) Ltd o/a Tim Hortons.About the JobThis is a permanent, full-time position with an estimated salary of $55,000 - $65,000 per year. The successful candidate will be responsible for supervising and coordinating the activities of food...

  • Food Service Manager

    2 weeks ago

    Lethbridge, Alberta, Canada Honkers Pub & Eatery Ltd. Full time

    Job DescriptionWe are seeking a skilled Food Service Manager to join our team at Honkers Pub & Eatery Ltd.The successful candidate will have experience in managing kitchen operations, coordinating special events, and planning menus. They will be responsible for requisitioning food and kitchen supplies, preparing and cooking complete meals or individual...

  • Customer Service Manager

    2 weeks ago

    Lethbridge, Alberta, Canada Pruthvraj Inc. Full time

    About Pruthvraj Inc.Pruthvraj Inc. is a reputable organization seeking an experienced Customer Service Manager. This role involves overseeing sales staff, assigning duties, and ensuring efficient operations.

  • Access and Privacy Analyst

    1 month ago

    Lethbridge, Canada Lethbridge Police Service Full time

    **(EXTERNAL)** **2024OCT24** **Access and Privacy Analyst** **Permanent, Fulltime **The Lethbridge Police Service (LPS) Access and Privacy Unit plays an integral role in LPS operations and is responsible for the service-wide administration of the _Freedom of Information and Protection of Privacy Act _(FOIP Act). The Access and Privacy Unit is responsible...

  • Process Server

    3 months ago

    Lethbridge, Canada ANF Document Service Full time

    Position: On-Call Process Server **Responsibilities**: - Locate respondents efficiently and effectively. - Serve court materials in a timely manner. - Complete Affidavit of Service accurately and promptly. - Maintain confidentiality and professionalism throughout all interactions. **Requirements**: - Possession of a valid Class 5 driver's license. -...

  • Emergency & Security Services Manager

    2 days ago

    Lethbridge, Canada University of Lethbridge Full time

    **Job Title** - Emergency & Security Services Manager **About the University** **It’s your time to shine!** Work where the world comes to create, discover and learn. We are one of Canada’s top universities and leading research institutions. With more than 8,000 undergraduate and graduate students, two campuses (Lethbridge and Calgary), seven faculties...

  • Food Service Team Manager

    3 weeks ago

    Lethbridge, Alberta, Canada 2 For 1 FAMILY PIZZA Full time

    Food Service Team Manager RoleAt 2 For 1 FAMILY PIZZA, we are seeking a Food Service Team Manager to lead our dining establishment's operations.Key ResponsibilitiesLeadership and Supervision - Oversee the activities of food service staff, ensuring efficient and effective meal preparation and delivery.Staff Management - Hire and train food service staff, as...