Product Specialist/onboarding Administrator

2 weeks ago


Mississauga, Canada BrokerPocket Inc Full time

**Real Estate Product Onboarding Specialist**

If you are a detailed oriented person that is a self starter, this opportunity may be right for you

**Expectations** (included but not limited to):
**Support**: Handle all incoming Tickets via Zendesk, billing issues and special requests

**Onboarding**: Platform demonstration (via Zoom/in-person) to ensure value proposition of the product is understood

**In-Bound Calls**: Handle all in-bound calls in a kind and professional manner

**Bug Fixes**:Investigate, identify and rectify all bugs within the platform (ability to work with the Development Team)

**New Features**:Ability to be bring a creative side and exciting new ideas for new features to the platform

**User Management**: Manage all User activity and Listing Management

**Trade Shows**: Ability to present the platform and engage with guests that visit our booth

**Travel**: Must be able to travel (For trade shows)

**Hours**:Monday - Friday 9:30am-6:00pm

**Salary**:$45,000-$50,000 + Share Bonuses

**Culture Fit**:

- Responsible: You effectively manage your schedule to achieve amazing amounts of important work.
- Passionate: You inspire others with your thirst for excellence.
- Resourceful: You don’t have all the answers, but you know how to get them.
- Meticulous: You self-edit and submit only your best work.

**Salary**: $45,000.00-$50,000.00 per year

**Benefits**:

- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Mississauga, ON L5L 5S8: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you have a passion for technology?

**Experience**:

- Real Estate Administration: 1 year (required)

Work Location: In person

Application deadline: 2023-05-19
Expected start date: 2023-05-24



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