Voice of Customer Program Lead

At ICBC, it’s our job to make sure the car insurance system works for all British Columbians, today and in the future. If you want to make the most of your skills and expertise while growing your career, we want you. A career at ICBC is an opportunity to be part of a talented, diverse and inclusive team that is driven to serve its customers and...

who we are lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis...

**About NeuraFlash**: We are a leading AI and Consulting Partner of Amazon & Salesforce obsessed with helping our customers transform their contact centers with AI Powered Experiences. Our expertise spans across the Amazon ecosystem with Amazon Connect, Lex & Contact Lens and Salesforce ecosystem with Service Cloud Voice, Einstein Bots and Digital Channels,...

The Canadian Black Chamber of Commerce (CBCC) is dedicated to elevating economic development of the Black Business Community (BBC). We are committed to conducting the required collaboration and research that delivers evidence-based solutions that improve the lives and strengthen economic with the BBC. **Description**: The Program Coordinator in an integral...

**Purpose** The Customer Insights Manager reports to the Director, Brand Marketing and Customer Insights. The Customer Insights Manager is responsible for the strategic development, implementation, and management of projects in support of optimizing the end-to-end guest journey at Rocky Mountaineer. They will manage and support the CX Council, a...

Purpose The Customer Insights Manager reports to the Director, Brand Marketing and Customer Insights. The Customer Insights Manager is responsible for the strategic development, implementation, and management of projects in support of optimizing the end-to-end guest journey at Rocky Mountaineer. They will manage and support the CX Council, a...

New Value Solutions, a national IT consulting company, is seeking an Intermediate and Senior Voice & Contact Center Engineer to help our client deliver a wide range of IT infrastructure projects. These positions will be responsible for the design, programming changes, troubleshooting, estimate preparation, staging, implementation, and upgrading of the...

New Value Solutions, a national IT consulting company, is seeking an Intermediate and Senior Voice & Contact Center Engineer to help our client deliver a wide range of IT infrastructure projects. These positions will be responsible for the design, programming changes, troubleshooting, estimate preparation, staging, implementation, and upgrading of the...

New Value Solutions, a national IT consulting company, is seeking an Intermediate and Senior Voice & Contact Center Engineer to help our client deliver a wide range of IT infrastructure projects. These positions will be responsible for the design, programming changes, troubleshooting, estimate preparation, staging, implementation, and upgrading of the...

The Settlement Lead for Newcomer Programs oversees the supervision and support of Case Managers within the BC Services and Assistance for Humanitarian and Vulnerable Newcomers (BC SAF-HAVN) program and Settlement Workers in the BC Newcomer Settlement Programs (BCNSP). This role entails services operational support, service planning, and coordination of...

**Position Title**:Settlement Lead -Newcomer Programs **Department**:Settlement **Programs**:Settlement Newcomer **Reports to**:Service Manager, Newcomer Programs **SUMMARY** The Settlement Lead for Newcomer Programs oversees the supervision and support of Case Managers within the BC Services and Assistance for Humanitarian and Vulnerable Newcomers (BC...

**Help us bring Mental Fitness to the masses!** Iridia was founded on the premise that broader access to Automated External Defibrillators (AEDs) would save lives. We created the province’s first workplace AED program, and have since help countless communities, businesses, and facilities to become more resilient to sudden cardiac arrest.We’ve built...

The Alma Mater Society (AMS) is the University of British Columbia’s (UBC) student society, and works to improve the academic, social and personal lives of the 56,000 UBC students at its Vancouver campus. The AMS also runs nine food and beverage outlets, a catering and conference operation, and the AMS Student Nest, providing on-campus employment...

Job Summary:This exciting role will be the face of the company for our marketplace and purchase program. The successful candidate must care deeply about solving avoidable wasted food and have excellent Customer Success Lead will manage the online marketplace and work closely with customer's orders, confirming accuracy, and ensuring vendor commitments in...

Customer Success Manager At Kobalt.io, our mission is to solve cyber security for SMBs at scale. We believe small businesses are the engine behind innovation and growth. Understanding the challenges that our customers have enables us to design and refine scalable cyber security services that support a secure path to growth. This is reflected in everything...

**Please refer to our Opportunities page on the Endless Biking website to submit your Resume and Cover Letter** **Being a leader on our Customer Service & Rentals Team**: Being a leader on our Customer Service / Rentals Team means that you will be the first point of contact for many of our customers throughout their journey. You are confident and strive to...

Waste Connections has an immediate opening for a Customer Service Lead in Vancouver, WA . Schedule is Monday – Friday Shift is 8:00 AM – 5:00 PM Rate of pay is $25.00/HR This position is designed to provide the successful candidate with the proper experience and direction to allow advancement into more senior management positions. WHY...

As a Customer Success Manager at Daifuku, you will be a key player in ensuring the success and satisfaction of our clients. This role requires a strategic mindset, exceptional communication skills, and the ability to manage a portfolio of 145 companies. You will play a critical role in driving the voice of the customer, managing renewals, and fostering...

As a Customer Success Manager at Daifuku, you will be a key player in ensuring the success and satisfaction of our clients. This role requires a strategic mindset, exceptional communication skills, and the ability to manage a portfolio of 145 companies. You will play a critical role in driving the voice of the customer, managing renewals, and fostering...

As a Customer Success Manager at Daifuku, you will be a key player in ensuring the success and satisfaction of our clients. This role requires a strategic mindset, exceptional communication skills, and the ability to manage a portfolio of 145 companies. You will play a critical role in driving the voice of the customer, managing renewals, and fostering...