Coordinator, Residence Community Management

3 weeks ago

Edmonton, Canada University of Alberta Full time

**Department** Vice-President Facilities & Operations - Residence Life

**Salary range** $59,224.40 to $80,437.45

**Hours per week** 40

**Grade** 8

**Posted date** April 25, 2024

**Closing date** May 14, 2024

**Position Type** Full Time - Operating Funded

**Description**:
This position is a part of the Non-Academic Staff Association (NASA).

This position offers a comprehensive benefits package which can be viewed at: Faculty & Staff Benefits. This competition may be used to fill more than one role.

**Location** -** **Work takes place at North Campus, Edmonton.

**Working at the University of Alberta**
- The University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Métis, Inuit and all First Peoples of Canada, whose presence continues to enrich our vibrant community._

The University of Alberta is a community of knowledge seekers, change makers and world shapers who lead with purpose each and every day. We are home to more than 14,000 faculty and staff, over 40,000 students and 260,000 alumni worldwide.

Your work will have a meaningful influence on a fascinating cross-section of people — from our students and community members, to our renowned researchers and innovators, making discoveries and generating solutions that make the world healthier, safer, stronger and more just. **Learn more**.**

**Working for Residence Life and Education**

Residence Life and Education at the University of Alberta is a leading program in Canada, dedicated to the principles of dignity, respect, safety, equity, learning and community. We provide caring, student-focused, residential environments, which assist students in being academically successful, teach students how to live respectfully with diverse groups of people, provide leadership opportunities and build a sense of community responsibility. Our residences are home to approximately 5,000 undergraduate and graduate students.

**Working as Coordinator, Residence Community Management**

Reporting to the Supervisor, Residence Life - Community Support, the Coordinator - Residence Community Management is key in fostering residential learning environments that are specific to the diverse needs of the community and include the following:

- the provision of educational programs and support services to help students succeed in a communal living environment;
- the oversight of the day-to-day residence conduct system; the development and enforcement of appropriate community standards;
- the provision of direct coaching and training to student staff as they work to resolve minor conduct concerns;
- an enhanced knowledge holder of restorative and restorative justice principles and practices; and resolving student conduct issues so that both personal and residence concerns are addressed, thus supporting the academic pursuit of residents.

**Duties**
- Provides overall management of day to day community management activities and the residence conduct process, including:

- addressing behaviour contrary to the Residence Community Standards Policy (e.g. noise complaints, conflicts between roommates, etc.);
- by listening to all perspectives and developing resolutions with students that repair identified harms;
- managing records of student conduct issues;
- conducting investigations as needed;
- making decisions to the outcome of incidents, and writing decision letters to communicate those decisions.
- Directing student staff to address conduct concerns when appropriate, including providing coaching and guidance.
- Serves as a resource to the department by being well versed in the residence conduct processes and policies/documents that dictate those processes, such as the Residence Community Standards Policy and Residence Agreement as well as the Student Conduct Policy and Sexual and Gender-based Violence Policy
- Works closely with the Supervisor, Residence Life
- Community Support and Manager Residence Life and education in instances of serious behaviour that requires consideration for outcomes (such as eviction) under the Residence Agreement
- Provides ongoing support to various residence life training and orientation programs for staff and students alike
- Coordinates development and delivery of programs and opportunities (consistent with the University's academic plan) that foster student growth, with respect to successful communal living and appropriate student conduct in Residence.
- Coordinates with other Departments and University staff concerning projects and student issues in both the residence community and for the residence system at large.
- Maintains an intimate connection to student life in the residences so as to be a known presence in the community and so that student needs are understood and can be articulated to other internal and external University departments.
- Shares cross-campus, after-hours emergency standby and callback duties with fellow Coordinators in residen

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