Front Desk Clerk

4 weeks ago


Greater Sudbury, Canada Best Western Downtown Hotel Full time

Languages: Bilingual would be an asset, but not necessary

Experience: Employer willing to train

Business Equipment and Computer Applications: Word processing software; Spreadsheet; Opera or Visual Matrix; Multi-line switchboard; Internet; Central reservation system (CRS); Computerized bookkeeping system

Specific Skills:

- Take, cancel and change room reservations; Register arriving guests and assign rooms; Provide information on hotel facilities and services.
- Process group arrivals and departures; Process guests' departures, calculate charges and receive payments; Perform light housekeeping and cleaning duties.
- Investigate and resolve complaints and claims; Balance cash and complete balance sheets, cash reports and related forms; Answer telephone and relay telephone calls and messages.
- Clerical duties (i.e. faxing, filing, photocopying); Provide general information about points of interest in the area.
- Follow emergency and safety procedures; Handle wake-up calls; Provide customer service; Assist clients/guests with special needs.
- Maintain an inventory of vacancies, reservations and room assignments

Important : Should be Flexible for all shifts - Mornings, Evenings & Night Shifts.

**Job Types**: Full-time, Part-time

**Job Types**: Part-time, Permanent
Part-time hours: 25-30 per week

**Salary**: $15.50-$15.75 per hour

Schedule:

- 8 hour shift
- Evening shift
- Holidays
- Monday to Friday
- Weekend availability

**Experience**:

- customer service: 1 year (preferred)

**Language**:

- English (preferred)

Shift availability:

- Night Shift (preferred)
- Day Shift (preferred)

Work Location: In person



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