Systems Administrator

5 months ago


Waterloo, Canada Megawire Inc. Full time

Megawire Inc. is looking to fill the position of **Systems Administrator (Tier 2/3)**. Under the direction of Operations Manager, you will be primarily responsible to provide on-site IT support and project deployment, such as data cabling, Application, Enterprise hardware (server/s, storage, Network switches etc.) configuration, deployment and maintenance, software troubleshooting and maintenance and network IT support. Office based remote IT support is also required.

**Job Requirements**:
**Work Experience**:

- 5-7 years of collective related experience in IT Support, IT project deployment, IT Field work.
- Previous MSP experience.

**Skills and Attributes**:

- Solid customer service focus with experience providing support to remote users.
- Strong team ethic where team members offer support and reach out for assistance to provide the best possible response for a client in distress.
- Ability to project a professional and positive image through excellent oral, written, and presentation skills.
- Ability to use existing documentation to resolve problems and to create clear procedures when a new issue is encountered using flowcharts, network design documents, diagrams, and charts.
- Ability to recognize trends in problems and recommend proactive changes to keep problems from recurring or minimize the impact cost-effectively if they cannot be avoided.
- Address complex problems and issues.
- Monitor and manage backup and disaster recovery systems.
- Monitor and manage server and network performance.
- Maintain Network security.
- Very experienced with implementation, administration, and migration of Enterprise systems.
- Advanced knowledge in VMware, Hyper-V.
- Advanced knowledge and experience with Veeam.
- M365 (Exchange Online, Teams, etc)
- Advanced knowledge and experience with Active Directory, DHCP, DNS, DFS, GPO, Hyper-V
- Advanced knowledge of Enterprise Firewall and Network Security appliances (Cisco, Mikrotik, Fortinet)
- Advanced knowledge and in-depth experience with IT network infrastructures including routers, firewalls, switches, Fibre Channel, ISCSI, VPN, and physical and virtual appliances of a multi-tier, multi
- tenant Data Centre network environment.

**Certifications and Licences preferred**:

- Fortinet NSE 4 or above
- Microsoft MCSA or MCSE
- VMWare VCP

**Job Types**: Full-time, Permanent

**Salary**: $75,000.00-$110,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- On-site parking
- Vision care

Schedule:

- 8 hour shift
- On call
- Weekends as needed

Licence/Certification:

- Fortinet NSE 4 or above (preferred)
- Microsoft MCSA or MCSE (preferred)
- VMWare VCP (preferred)
- Ontario Full G drivers license (required)

Work Location: In person


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