Outreach and Support Coordinator

4 weeks ago

Beamsville, Canada Community Care of West Niagara Full time

**CCWN Outreach and Support Coordinator - Full Time**

**GENERAL SUMMARY**:
Reporting to the Executive Director, the Outreach and Support Coordinator will:

- Intensify CCWN’s outreach and support efforts in Lincoln area to residents facing financial hardships (food insecurity and residential insecurity) via our Vineland and Beamsville offices.
- Engage food provision agencies and allied partners in taking collective action to share resources and data, for the purpose of strengthening access to healthy nutritious food for people experiencing food insecurity, or at risk of becoming food insecure.
- Connect community organizations needing food, with food donors with surplus food while also facilitating bulk purchasing orders.

This will be achieved while acting in accordance with prescribed policies and procedures, and in support of the strategic plan, mission, vision and values of the organization.
- **Key Responsibilities**:_
- Offer service outside of Beamsville, including the Vineland office, offering equitable access to services for Lincoln residents facing food insecurity and related barriers.
- Provide support in accessing food, clothing, information and referral, assistance with financial support, and a myriad of quality of life programs.
- Serve as a point of contact for community stakeholders to be able to engage and support us very close to their neighborhoods.
- Collaborate with partners to identify and address neighbourhood-specific barriers, with an eye on leveraging access to healthy food for vulnerable people in the highest need neighbourhoods in our region.
- Facilitate the acquisition of bulk orders and leveraging surplus food. Liaise with food donors and nonprofit charitable social service organizations to strengthen relationships.
- Track data and report on metrics as required.

**Community Care of West Niagara **Proud Partner Agency
4309 Central Ave. Beamsville | 3831 Victoria Ave. Vineland
PO Box 171 Beamsville, ON L0R 1B0

Marketing and Communications
- In consultation with the Executive Director and Manager of Community Engagement, participate in the planning and execution of special events/fundraisers, develop and implement a social media and communications strategy and maintain consistent posts on social media platforms (FB,

Instagram, Twitter etc.) and website.
- In consultation with the Manager of Community Engagement, assist with the maintenance of online platforms, including both social media and website maintenance, posting and updating.
- Coordinate the design, printing and distribution of marketing and communication materials for development and promotional purposes.
- Assist with execution of formal and informal donor recognition programs.
- Contribute to the tracking and chronicling of media coverage for reference and historical archives.
- Take photographs, establish and maintain agency photo albums (hard copy and electronic) of special events, volunteer and donor recognition etc.
- Attend and engage in networking and public relations opportunities to promote the agency, including off-site opportunities with the CCWN van as appropriate.

Other
- Establish and maintain positive working relationships with the Executive Director, staff, volunteers,

Board of Directors, suppliers, donors, clients and other stakeholders
- Exercise a high level of confidentiality in all interactions
- Participate in ongoing training for community outreach, marketing, communications, etc.
- Promote and participate in a work environment free of workplace harassment and violence
- Perform work in a safe manner, so as not to endanger oneself or others
- Immediately report all workplace hazards, accidents or other occurrences that may pose a risk to the organization or the safety of oneself or others
- Adhere to the requirements outlined in the CCWN Staff Handbook, Occupational Health & Safety

Act, Workplace Safety & Insurance Board Act, Ontario Human Rights Code and Employment

Standards Act
- Participate in all training programs as required
- Participate in team/staff meetings when required

**Community Care of West Niagara **Proud Partner Agency
4309 Central Ave. Beamsville | 3831 Victoria Ave. Vineland
PO Box 171 Beamsville, ON L0R 1B0
- **Qualifications**:_

Education/Experience
- Post-secondary education in a related/relevant field of study
- Minimum 2 years’ experience in community outreach, marketing or public education
- A combination of education and experience will also be considered

Knowledge, Skills and Abilities
- Superior written and verbal skills; effective communication and problem-solving skills
- Evidence or track record in achieving targets/objectives in project coordination and execution
- Experience working with community groups, the media and the general public
- Proficient in the use of Canva, Microsoft Office, Adobe Creative Suite, social media tools, and applicable software
- Knowledge of marketing and community engagement principles
- A high level of effective time an

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