Academic Officer

4 weeks ago


Ottawa, Canada University of Ottawa Full time

Title under review

The University of Ottawa—A crossroads of cultures and ideas

The University of Ottawa is home to over 50,000 students, faculty and staff, who live, work and study in both French and English. Our campus is a crossroads of cultures and ideas, where bold minds come together to inspire game-changing ideas. We are one of Canada’s top 10 research universities—our professors and researchers explore new approaches to today’s challenges. One of a handful of Canadian universities ranked among the top 200 in the world, we attract exceptional thinkers and welcome diverse perspectives from across the globe. Our employees come together around the shared purpose of constant improvement, personal development, service excellence, teamwork and a passion for learning with a desire to make uOttawa and the world a better place. Everyone's contributions are valued, we all play a part in making uOttawa a world-class institution. Most importantly, we make it possible for you to achieve your full potential. Because at uOttawa, you belong

About the Faculty of Medicine

Welcome to the University of Ottawa Faculty of Medicine, the first and largest bilingual medical faculty in Canada. Our learners have access to state-of-the art facilities and specialized institutions as they learn alongside world-class physicians and scientists. Consistently ranked among the top 10 medical schools in Canada, our faculty is among the top faculties of medicine in the world for research impact in biomedical and health sciences.

**Position purpose**:
**In this role, your responsibilities will include**:
Manages the undergraduate admissions process (updates, applies, prepares, and coordinates the operations schedule, etc.).

Provides expert advice to students by welcoming them and providing them with all the information they need on admission requirements, scholarships, program requirements, etc.

Checks the academic progress of students (ensures that they meet all the criteria to enrol in various courses and approves their enrolment), spots enrolment-related problems and proposes solutions or an action plan to program directors to minimize the repercussions on the service provided to students.

Participates in analyzing student academic performance to determine graduation, probation, or withdrawal, taking into account all Faculty and University regulations; submits contentious cases to the Supervisor of Academic Services; enters changes to marks in student files, analyzes the repercussions of these changes, and modifies the file as required; applies changes to the program and regulations approved by the Senate; participates in organizing and running regular and supplemental exams (5 sessions); ensures that exams run smoothly and resolves any potential problems.

**What you will bring**:
Thorough knowledge of undergraduate and graduate programs, academic regulations and university services normally acquired through postsecondary education, or equivalent experience

Experience in evaluating academic files and procedures

Experience in assisting clients with academic matters

Experience in bilingual administrative writing

Very strong interpersonal communication, teamwork, and problem-solving skills

Organizational skills; ability to work well under pressure and meet firm deadlines

Initiative, self-reliance, and sound judgment

Bilingualism — French and English (spoken and written)

**Key Competencies at uOttawa**:
Here are the required competencies for all or our employees at uOttawa:
**Planning**: Organize in time a series of actions or events in order to realise an objective or a project. Plan and organize own work and priorities in regular daily activities.

**Initiative**: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Is proactive and self-starting. Show availability and willingness to go above and beyond whenever it is possible.

**Client Service Orientation**: Help or serve others to meet their needs. This implies anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them.

**Teamwork and Cooperation**: Cooperate and work well with other members of the team to reach common goal(s). Accept and give constructive feedback. Able to adjust own behaviour to reach the goals of the team.



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