Supervisor, Parking Operations

3 months ago

Kingston, Canada City of Kingston Full time

**Opening Statement**

The City of Kingston is grateful to experience the traditional territories of Anishinabek (Ah-nish-nah-beg), Haudenosaunee (Ho-den-o-show-nee) and Huron-Wendat (huron-wen-dat). Kingston is a smart, livable city in the heart of eastern Ontario. Its stable and diversified economy includes global corporations, innovative start-ups and all levels of government.

As staff, you play a pivotal role in enhancing people's lives by delivering exceptional, customer-centered services of the highest quality. Within our highly ethical environment, you'll embrace accountability by consistently going above and beyond, actively listening to our customers, creatively addressing their needs, and maintaining unwavering respect for all individuals you serve. As a result, you'll become an integral part of our qualified and dynamic team, recognized for its compassion, excellence, integrity, inclusivity, and adaptability.

**Position Summary**

Reporting to the Manager, Licensing, Parking Operations and Policy, the Supervisor, Parking Operations, is responsible for the day-to-day supervision of Parking Services technical, maintenance and administrative staff and ensures the efficient management of the parking inventory. This position coordinates tasks for the effective maintenance of the City’s parking assets (including parking lots, garages, and related revenue control and metered systems) and provides leadership and guidance to a team to promote effective customer service delivery for the City’s parking facilities.

KEY RESPONSIBILITIES:
Responsible for the day-to-day supervision of Parking Services technical, maintenance and administrative staff and ensures the efficient management of the parking inventory
- Responsible for planning, supervising, organizing, coordinating, and/or scheduling the execution of parking maintenance operations including but not limited to asphalt, concrete, general parking lot and garage maintenance, winter control/snow removal, and parking equipment
- Responsible for the maintenance and security of all equipment and facilities such as parking control equipment, networked video cameras, single space meters, and pay & display machines
- Schedule staff, manage attendance and assign tasks to ensure quality customer service, effective asset management including preventative maintenance, and the efficient management of parking inventory and systems with a focus on health and safety
- Oversee the daily operations of paid parking inventory both on street and in lots/garages, as well as the administration of parking space rentals, permits and related invoicing and inventory management
- Ensure compliance with legislation, policies, and department protocols, while modeling the values of the City of Kingston
- Promote and support a culture of health, safety, well-being, and respect to sustain a healthy and sustainable work environment

Manage resources in accordance with corporate policies and budget
- Support and coordinate requirements for projects, procurement of goods and services, contracts, reports, and agreements
- Identify issues and recommend solutions in order to optimize resource utilization
- Support, train, mentor and provide coaching and feedback to staff. Document and implement performance standards to accomplish objectives and meet standards while developing staff skills and competencies
- Pursue best practices and promote new and innovative approaches to service delivery

Provides leadership and guidance to a team to promote effective customer service delivery
- Investigate complaints and incidents, perform proper follow up investigations, and implement corrective actions
- Work closely with the Customer Service team to ensure consistency in messaging and expedient and appropriate resolution to customer concerns and inquiries

Other duties as assigned

**Qualifications, Competencies**

Diploma in civil, electrical, or mechanical engineering, or a related program

A CET designation is preferred

3 years of recent and relevant supervisory experience in an operational environment

Must demonstrate corporate competencies: Customer Focus, Results Orientation, Integrity, and Teamwork

**Skills, Abilities, Work Demands**

Strong, effective communication, customer service and interpersonal skills

Knowledge of mechanical, electrical and building maintenance and repairs

Excellent leadership skills with ability to coach, motivate and develop employees

Effective conflict resolution skills with the ability to mediate and facilitate effective solutions

Effective organizational and problem solving skills, including the ability to deal with and prioritize numerous enquiries

Sound knowledge of the Occupational Health and Safety Act as well as health and safety practices to ensure minimum requirements are being maintained

Proficient computer skills including with MS Word, Excel, Outlook and databases

Ability to research, analyze, and formulate solutions to complex issues

Abilit

  • Parking Equipment Technician

    7 months ago

    Kingston, Canada City of Kingston Full time

    **Opening Statement** We acknowledge that the City of Kingston is situated on traditional Anishinabek (Ah - nish-in-ah-bay), Haudenosaunee (Ho-den-o-show-nee) and Huron-Wendat (huron-wen-dat) territory and is the home of many Indigenous peoples. We are grateful to reside and work on this land. Kingston is a smart, livable city in the heart of eastern...

  • Guest Services Representative/parking Attendant

    7 months ago

    Kingston, Canada Delta Hotels by Marriott Kingston Waterfront Full time

    ***: This is a dual position where you're responsibility will be creating an exceptional guest service experience by welcoming guests and ensuring they have a fantastic, comfortable stay. You will the first point of contact to our guests as they arrive to stay with us from their home away from home! This highly visible role gives the opportunity for casual...

  • Operations Supervisor

    6 months ago

    Kingston, Canada INVISTA Full time

    **Your Job** As an Operations Supervisor, you are responsible for developing your team into a high performing unit while advancing our vision and culture. You will do this by recognizing the unique skillset of your team members and aligning them in a way that creates personal fulfillment and value for the company. If you are looking to challenge yourself and...

  • Operations Supervisor

    2 days ago

    Kingston, Canada Waste Connections Full time

    **Waste Connections of Canada** is a leader in non-hazardous solid waste management in North America is looking for an** Operations Supervisor** to support our team in **Kingston, ON**. We are looking for an innovative, creative and proactive individual capable of creating change and driving results. Your success in this role is dependent on how hard you...

  • Operations Supervisor

    4 hours ago

    Kingston, Canada WASTE CONNECTIONS OF CANADA Full time

    **Waste Connections of Canada** is a leader in non-hazardous solid waste management in North America is looking for an **Operations Supervisor** to support our team in **Kingston, ON**. We are looking for an innovative, creative and proactive individual capable of creating change and driving results. Your success in this role is dependent on how hard you...

  • Operations Supervisor

    1 month ago

    Kingston, Canada Waste Connections of Canada Full time

    Waste Connections of Canada is looking for a SAFETY inclined, energetic, autonomous, and proactive Operations Supervisor. As an Operations Supervisor, you will be responsible for supervising a team of drivers, heavy equipment operators and scale attendants daily. You will ensure that operations are running safely, by performing coaching your team, completing...

  • Operations Supervisor

    1 month ago

    Kingston, Canada Waste Connections of Canada Full time

    Waste Connections of Canada is looking for a SAFETY inclined, energetic, autonomous, and proactive Operations Supervisor.As an Operations Supervisor, you will be responsible for supervising a team of drivers, heavy equipment operators and scale attendants daily. You will ensure that operations are running safely, by performing coaching your team, completing...

  • Operations Supervisor

    4 weeks ago

    Kingston, Canada Waste Connections of Canada Full time

    Waste Connections of Canada is looking for a SAFETY inclined, energetic, autonomous, and proactive Operations Supervisor.As an Operations Supervisor, you will be responsible for supervising a team of drivers, heavy equipment operators and scale attendants daily. You will ensure that operations are running safely, by performing coaching your team, completing...

  • Operations Supervisor

    1 month ago

    Kingston, Canada Waste Connections of Canada Full time

    Waste Connections of Canada is looking for a SAFETY inclined, energetic, autonomous, and proactive Operations Supervisor.As an Operations Supervisor, you will be responsible for supervising a team of drivers, heavy equipment operators and scale attendants daily. You will ensure that operations are running safely, by performing coaching your team, completing...

  • Administrative Supervisor

    4 weeks ago

    Kingston, Ontario, Canada Eryigit & Company Tax Pro Incorporated Full time

    The Administrative Supervisor role at Eryigit & Company Tax Pro Incorporated is an exciting opportunity to lead and manage administrative tasks.Company OverviewEryigit & Company Tax Pro Incorporated is a reputable firm with a commitment to excellence in tax consulting services. Our mission is to provide top-notch guidance to our clients, helping them...

  • Operations Manager

    6 months ago

    Kingston, Canada City of Kingston Full time

    **Opening Statement** The City of Kingston is grateful to experience the traditional territories of Anishinabek (Ah-nish-nah-beg), Haudenosaunee (Ho-den-o-show-nee) and Huron-Wendat (huron-wen-dat). Kingston is a smart, livable city in the heart of eastern Ontario. Its stable and diversified economy includes global corporations, innovative start-ups and all...

  • Housekeeping Supervisor

    7 months ago

    Kingston, Canada Hampton Inn Kingston Full time

    Responsibilities: - Oversee and manage the daily operations of the housekeeping department - Ensure that all guest rooms and public areas are clean and well-maintained - Develop and implement cleaning procedures and protocols to maintain high standards of cleanliness - Train and supervise housekeeping staff, including scheduling and assigning tasks -...

  • Housekeeping Supervisor

    7 months ago

    Kingston, Canada Hampton Inn Kingston Full time

    Responsibilities: - Oversee and manage the daily operations of the housekeeping department - Ensure that all guest rooms and public areas are clean and well-maintained - Develop and implement cleaning procedures and protocols to maintain high standards of cleanliness - Train and supervise housekeeping staff, including scheduling and assigning tasks -...

  • Supervisor Visual and Operations

    3 months ago

    Kingston, Canada Hudson's Bay Full time

    **Location**: Kingston, Ontario, Canada **Category**: Stores **Job Opened**: September 25th, 2024 **Education**: **Job Number**: R-109830 **Job Type**: Regular **Remote**: No **Address**: 945 Gardiners Road Cataraqui Town Centre Lead a Brilliant Career. Bring your authentic self to work everyday, and help our customers express themselves, style their...

  • Food Service Supervisor

    7 months ago

    Kingston, Canada Normandy Retirement Living Full time

    **TITLE**: FOOD SERVICE SUPERVISOR **REPORTS TO**: The Executive Director of Normandy Retirement ***: The Food Service Supervisor is the person who directs and supervises the operation of the facilities kitchen through qualified personnel. The Organizational Chart outlines the form of organization and shows the chain of command. He or She manages all...

  • Overhead Crane Operator

    6 months ago

    Kingston, Canada Kimco Steel Full time

    Kimco Steel Sales Ltd is currently seeking an Overhead **Crane Operator **to join its New Steel Warehouse Day or Night Shift in order to better service its customers. **Role and Responsibilities**: - Operate an Overhead Crane to lift, move, position or place equipment and materials; - Perform pre-shift inspection, and calculate crane capacities and weight...

  • Bobcat Operator/material Handler

    6 months ago

    Kingston, Canada Kimco Steel Full time

    **Bob-Cat Operator/Material Handler** Job Responsibilities-Mainly but not limited to: - Operate equipment in compliance with the company's operating safety policies and procedures - Move scrap material and and other items around the yard - Daily equipment inspections - Sorting scrap material - Clean Up - Snow removal during the winter months - Any other...

  • Operations Manager

    3 months ago

    Kingston, Canada Day & Ross Full time

    **You belong at Day & Ross.** Operations Manager Full-time Kingston, ON The Operations Manager is accountable for ensuring that the dock employees are working in a safe and efficient manner. You are responsible to ensure smooth operations, efficiencies, people management, freight flow, change implementation, and safety, aligned to operational...

  • Maintenance Operator

    6 months ago

    Kingston, Canada INVISTA Full time

    $26.24/hr Flexible Benefits Package/Competitive Pension Plan **Your Job** INVISTA Kingston Site is currently seeking individuals to join our team to work as Maintenance Operators. As a Maintenance Operator you will become a part of an important self-managed team environment, responsible for ensuring work is completed safely while performing year round...

  • Food and Beverage Supervisor

    4 days ago

    Kingston, Canada Holiday Inn Kingston Waterfront Full time

    **THE OPPORTUNITY**: **FOOD & BEVERAGE SUPERVISOR** **REPORTS TO FOOD & BEVERAGE MANAGER** **THE COMPANY**: Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices. Our company culture is built on...